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Volunteer Response Team/Volunteering

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Latest comment: 1 day ago by Bsoyka in topic Bsoyka

The Volunteer Response Team (VRT) always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.

The VRTS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the VRT. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the VRT. It therefore takes some time before you receive a response regarding your application.

How do I volunteer?

If you are interested in volunteering, please read VRT/Recruiting for information about what the job entails. Feel free to join #wikimedia-vrtconnect to ask any questions that you might have with regard to the Wikimedia Volunteer Response Team. Before applying, please ensure that you are:

Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.

Notes
  • The VRT is especially interested in users who are entrusted with any special tools on local projects (sysop, bureaucrat, checkuser, etc.), though this is not an absolute requirement.
  • Please also add links to help desk posts, talk pages, or other discussions you think are relevant.
  • Language skills — other than English — are also highly appreciated. Additional help in language queues is greatly needed and we'd like to know if you are able to help in any other language.
  • If you already have access to VRTS, and you'd like to get access to additional queues, you typically don't need to apply here. Ask on Administrator requests on vrt-wiki instead.
  • Permissions queues: users that already have strong knowledge of and experience with copyright issues, like administrators or license reviewers on Wikimedia Commons, are highly appreciated and invited to volunteer. Users without such skills should apply for info queues instead.
German-speaking volunteers

If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.

Dutch-speaking volunteers

If you'd like to volunteer for the info-nl queue, please apply below and send an email to contact-nl@lists.wikimedia.org for the team to assess your application.


Bsoyka

Hello! I have previously applied to join the VRT twice and was asked both times to gain more consistent experience before reapplying. I recently got a message on enwiki from an admin telling me they appreciated how I communicated with a new user at enwiki's Teahouse, which led me to start thinking about joining the VRT again. I firmly believe I have a strong enough understanding of the Wikimedia projects (especially the English Wikipedia) to help new users through their questions, concerns, and issues, and I would be thrilled to do so as a member of the VRT. As I've mentioned before, I would love to help with the info-en queue, as that's where I believe I would be most comfortable initially. After gaining experience with the tools and processes there, I could potentially see myself helping out with the permissions/photosubmissions queues too. I am a firm believer that many hands make light work, and I would like to add my two hands to the ring. Thank you for your consideration! Bsoyka (talk) 03:34, 28 July 2024 (UTC)Reply