We're on the lookout for a personable, well-organized, and polished Customer Service Representative to join our client's dynamic team. As a crucial member of the team, you'll be at the forefront of delivering outstanding customer support, addressing inquiries, and resolving issues with finesse.
Requirements:
High school diploma or equivalent
Excellent verbal and written communication skills
Proficiency in multitasking and task prioritization
Basic computer skills including Microsoft Office proficiency
Prior experience in customer service is advantageous, though not mandatory
Responsibilities:
Promptly respond to customer queries
Process orders and handle returns efficiently
Maintain precise and current customer records
Provide exceptional sales support, engaging customers with product/service information
Demonstrate the value of our client's offerings to customers
Educate customers on featured products and promotions
Offer personalized recommendations based on customer preferences
Tailor solutions to exceed customer expectations
Identify opportunities for upselling products/services
Collaborate with the team to spot potential leads
Keep meticulous records of customer interactions and sales activities
This role promises competitive compensation and benefits, coupled with avenues for career growth and development within our client's organization. If you thrive on delivering top-notch customer experiences and enjoy assisting others, seize this fantastic opportunity by applying now.
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PujravFM6T
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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