Representative, Customer Service
Job Details
Description
LC Industries – Job Description
Base Supply Center Sales Rep
I. Job Description
Department: Base Supply Center
Location: Various
Reports to: Store Manager
II. STATEMENT OF PURPOSE
Increase sales volume and customer base for LCI Base Supply Centers in assigned territory. Sell LCI products and services to federal customers and eligible government contractors in assigned territory.
Iii. Responsibility For Work Of Others
None.
IV. BUSINESS COMMUNICATION
Must be capable of clearly presenting business information to customers, co-workers, staff and management using verbal and written methods.
V. Supervision Required
Intermittent, with weekly goals and monthly performance reviews.
Viii. Experience Required
Five years experience in sales related field. Preferably within a military or retail environment.
Ix. Travel Required
None
Description
LC Industries – Job Description
Base Supply Center Sales Rep
I. Job Description
Department: Base Supply Center
Location: Various
Reports to: Store Manager
II. STATEMENT OF PURPOSE
Increase sales volume and customer base for LCI Base Supply Centers in assigned territory. Sell LCI products and services to federal customers and eligible government contractors in assigned territory.
Iii. Responsibility For Work Of Others
None.
IV. BUSINESS COMMUNICATION
Must be capable of clearly presenting business information to customers, co-workers, staff and management using verbal and written methods.
V. Supervision Required
Intermittent, with weekly goals and monthly performance reviews.
- EDUCATION REQUIRED
- TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Viii. Experience Required
Five years experience in sales related field. Preferably within a military or retail environment.
Ix. Travel Required
None
- SPECIFIC DUTIES AND RESPONSIBILITIES
- Develop new customers, both on base and surrounding area, for LCI Base Supply Centers.
- Expand business of current customer base through sales calls, special programs, legal incentives, and needs fulfillment.
- Identify new opportunities for increased market share.
- Sell LCI products to key government direct buyers.
- Eliminate, through planned sales calls, non-buying customers.
- Solve customer sales and service issues through direct intervention.
- Assist in planning and executing BSC special events such as vendor fairs.
- Participate in vendor fairs and other ‘on base’ promotions.
- Build long term, positive business relationships with key customers.
- Identify and respond to new business opportunities.
- Prioritize sales and call efforts by customer volume and potential.
- Sell e-Commerce sites to federal customers outside the reach of current supply centers.
- Keep accurate account records of customers and non-buy customers.
- Other duties as may be directed by store manager.
- PHYSICAL DEMANDS
- While performing the duties of this job, the employee is in a moderate office environment. The employee is regularly required to sit; stand; walk and use hands.
- WORK ENVIRONMENT
- The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
- The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Manufacturing
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