We are seeking a dedicated School Experience Manager to join our team, a global leader in educational systems and services. We empower over 10,000 schools and 4 million students worldwide with integrated learning, admissions, and school-to-home solutions.
Role Overview
As a School Experience Manager, you will play a pivotal role in nurturing relationships with faith-based schools across the Americas. You will serve as a trusted partner, ensuring exceptional client service while driving growth and retention within your portfolio.
Key Responsibilities
Build strong, trusting relationships with faith-based clients, understanding their needs and delivering tailored solutions.
Collaborate closely with the Client Experience Team to achieve company objectives in client retention, cross-selling, and account expansion.
Resolve client issues creatively and effectively, leveraging your problem-solving skills.
Prepare proposals, quotes, and contracts for our suite of products and services.
Maintain clear and professional communication with clients and internal teams.
Travel approximately 25-30% of the time for client meetings, conferences, and internal events.
Manage priorities, deadlines, and diverse workflows effectively within a collaborative environment.
Contribute to company-wide goals, driving innovation and enhancing relationships with client schools.
Requirements
Problem-Solving Skills: Ability to analyze and resolve issues promptly and effectively.
Educational Experience: Familiarity with K-12 education, particularly in faith-based settings; knowledge of educational technology is advantageous.
Teamwork: Balance between individual contributions and team success.
Business Acumen: Understanding of business implications, market dynamics, and strategic alignment.
Ethics: Integrity, respect for others, and commitment to organizational values.
Strategic Thinking: Ability to develop and adapt strategies to achieve organizational goals.
Dependability: Responsible and accountable; committed to delivering results.
Initiative: Proactive and driven; seeks opportunities for growth and success.
Communication Skills: Excellent verbal and written communication; ability to engage with diverse stakeholders.
Technical Skills: Proficiency or willingness to learn common business and communication technologies.
Benefits
Competitive annual salary and comprehensive benefits package.
Generous paid time off (vacation, sick leave, holidays).
Medical, dental, vision, life, and disability insurances.
Monthly health and wellness allowance.
Retirement plans with company matching.
Company-provided wireless plan.
Professional development opportunities and budget.
Employee recognition programs and social events.
Unlimited books budget.
Additional Information
We offer a supportive hybrid work environment, with flexibility in office presence and remote work arrangements. We are actively hiring full-time positions in multiple states across the United States. Join us and contribute to our mission of transforming global education.
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Human Resources Services
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