Brighton Center, Inc. is a private, non-profit, community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership.
Purpose
The Skill Navigator will have a passion for working with a diverse population and an unshakeable belief in the potential of people. The Skill Navigator is responsible for providing skill-specific navigation services via the Grow with Google platform, recruiting new trainees, and developing relationships with employer partners. Facilitate workshops, provide virtual and in-person navigation services to trainees, classroom management, connection to resources, and case management with a customer-first attitude.
Job Responsibilities
Build relationships with customers and community partners. Engage and interact with trainees to establish positive and professional relationships
Develop and monitor outreach efforts, distributing marketing materials, and creating posts for social media content and success stories
Attend and organize outreach events to various groups/ individuals for the purpose of recruitment and building relationships
Provide information sessions, process intake paperwork, data entry, and reporting to funder
Monitor trainee progress, conduct weekly case management meetings, and connect customers to community resources to stabilize their situation
Participate in partner meetings as needed and present on program outcomes
Attend partner events and networking opportunities
Provide career coaching inclusive of, but not limited to, resume development, job search, cover letter writing, interview skills, and salary negotiation techniques
Meet or exceed enrollment goals and monitor program outcomes ensuring the health of the overall program
Requirements
Prefer three to five years of experience in IT Support, Data Analyst, Project Management, Workforce Development, Tech Industry.
Proficiency in Microsoft Office Suite Applications (Outlook, Word, Excel, PowerPoint)
Knowledge of community resources and community-based services
Customer service and case management experience preferred.
What We Offer
Retirement Plan employer contribution of 4% of gross salary for 403b and an additional 2% match option
Generous Vacation and Sick Leave
11.5 Paid Holidays
Childcare Discount
Professional Development
Education Awards
This is a non-exempt position with an hourly range of $17.81 - $19.23 for 27 hours weekly.
If you are interested in this position, please log on to www.brightoncenter.com/careers and apply today! Come join a growing agency!
We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.
DRUGFREE WORKPLACE
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Engineering and Information Technology
Industries
Individual and Family Services
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