Supply Chain Director

About Us: At Dr. Killigan's, we believe in a safer, more holistic approach to pest management. By Killing Them Softly™, we prioritize well-being, ensuring a home environment that is not only pest-free but also free from harmful chemicals. Join us in our pursuit to redefine pest control, offering plant-powered solutions that empower individuals and families to reclaim their living spaces without compromising on safety or peace of mind. If you're passionate about making a positive impact on homes and the environment, Dr. Killigan's, Inc. welcomes you to be a part of our dedicated team.

Employee Job Title: Supply Chain Director

Location: Hybrid

Hours: Full-time, Mon - Fri, 8:00 AM - 4:30 PM (flexible working hours available)

Reports to: President and Secretary of the Company 

Compensation: Exempt

Job Description: As the Supply Chain Director, you will oversee and manage the entire supply chain process for our e-commerce business, encompassing logistics, distribution, purchasing and procurement, manufacturing, marketing integration, and inventory management. Your role is crucial in advancing production goals, addressing business challenges, and ensuring seamless and efficient supply chain operations. You will lead the supply chain team with a strategic vision and strong leadership, driving continuous improvement and innovation. This position demands a strong analytical thinker and problem solver with exceptional interpersonal and communication skills. You must be adaptable to a fast-paced environment, with an eye for detail and a deep understanding of inventory control, transportation, and comprehensive supply chain knowledge, tailored specifically to the demands of e-commerce

Responsibilities: 

Strategic Leadership:

• Develop and implement supply chain strategies aligned with business objectives
• Lead the Supply Chain Team  in achieving operational excellence and driving continuous improvement 
• Establish and monitor departmental OKRs and metrics to assess supply chain performance

Logistics & Distribution:

• Oversee logistics and distribution operations to ensure timely and cost-effective delivery of products
• Optimize transportation routes and manage relationships with third-party logistics providers and transportation carriers
• Coordinate with warehouse teams to streamline operations and reduce handling times

Purchasing & Procurement:

• Direct procurement to source materials and services at competitive prices, prioritizing domestic suppliers when possible
• Develop and maintain supplier relationships, negotiating contracts to ensure quality and cost-effectiveness
• Implement procurement policies and procedures to ensure compliance and efficiency

Manufacturing Coordination:

• Collaborate with manufacturing  to align production schedules with supply chain capabilities
• Ensure efficient production workflows and inventory management to meet customer demands
• Monitor production processes to identify and resolve bottlenecks

Marketing Collaboration:

• Work closely with the Director of Marketing  to review demand changes  to ensure supply for promotional activities
• Align supply chain operations with marketing strategies to ensure product availability

Inventory Management:

• Implement inventory control measures to minimize costs and prevent shortages or excesses
• Manage regular audits to ensure inventory accuracy

Compliance & Risk Management:

• Ensure compliance with industry regulations and company policies
• Manage risks associated with supply chain operations and develop contingency plans
• Supervise regular reviews and audits to maintain compliance standards

Customer Experience:

• Collaborate with the Customer Experience Manager to address and resolve supply chain-related issues
• Maintain high customer satisfaction through reliable and efficient supply chain operations

ERP System Management:

• Ensure accurate data entry and reporting to support decision-making
• Train staff on ERP system usage for Supply Chain Functions such as procurement, inventory management, and logistics  and implement best practices

Forecasting:

• Utilize forecasting techniques to predict future demand and adjust supply chain operations accordingly
• Develop and maintain accurate demand planning models
• Analyze historical data and market trends to refine forecasting methods

Qualifications & Competencies

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field (Master’s preferred) or equivalent of 10 years of relevant experience
• Experience in supply chain management, with a minimum of 5 years in a leadership role
• Strong knowledge of logistics, distribution, procurement, and inventory management
• Proficiency in ERP systems and supply chain software
• Excellent analytical, problem-solving, and decision-making skills
• Exceptional interpersonal and communication abilities
• Ability to work in a fast-paced environment and manage multiple priorities
• Strong leadership skills with the ability to motivate and develop a high-performing team
• Knowledge of industry regulations and compliance requirements
• Innovative mindset with a focus on process improvement and operational efficiency
• Proficiency in Monday.com, Slack, Spreadsheets, Freight Forwarding Platforms and Google Suite 
• Ability to remain stationary in a sitting position for prolonged periods
• Ability to work in front of a computer screen for several hours
• Occasional travel required for team retreats and leadership summits

Benefits: Benefits package includes paid holidays, comprehensive health coverage, paid sick and vacation time, phone stipend, and flexible work arrangements with remote work options

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.