IT Training Specialist
Green Key Resources
New York, NY
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Responsibilities
- Define the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Develop comprehensive project plans to monitor and track progress and share with clients as well as other staff members.
- Coordinate internal resources and third parties/vendors for the flawless execution of project.
- Ensure that all projects are delivered on-time, within scope and within budget.
- Ensure resource availability and allocation.
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
- Measure project performance using appropriate tools and techniques.
- Report and escalate to management as needed.
- Manage the relationship with the client and all stakeholders.
- Perform risk management to minimize project risks.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive project documentation.
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
- Track project performance, specifically to analyze the successful completion of short and long-term goals.
- Meet budgetary objectives and adjust project constraints based on financial analysis.
- Develop spreadsheets, diagrams and process maps to document needs.
- Provide support and direction to Project Team.
- Write Business Requirements Documents and use cases.
- Create traceability matrices when needed.
- Work with the Development Team and QA to ensure that all requirements are delivered and tested
- Perform other related duties as assigned
- B.S. or B.A. from a 4-year accredited university
- Knowledge of project management techniques and tools
- 3+ years of work experience in a project management capacity
- Proficient in project management software
- Experience with support and migrations for various cloud services, such as Box, Dropbox, G-Suite, and Office 365
- Top tier skills with desktop and mobile troubleshooting (PC, Mac, iPhone, etc.)
- Strong critical thinking and problem-solving skills
- Excellent planning and organizational skills
- Strong leadership skills, with the ability to perform negotiations and delegate project functions
- Ability to manage multiple projects at once and remain calm under pressure
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Staffing and Recruiting
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