Customer Service Coordinator
Customer Service Coordinator
SBH Fashion
New York, NY
Over 200 applicants
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Jennifer Caplins
Vice President of Talent Acquisition at SBH
Customer Service Coordinator, brand advocate that can elevate the customer’s experience for a luxury eveningwear brand.
- Working knowledge of: Microsoft OS, Shopify, Gorgias (or other ERP system), and all social media platforms
- Fashion or E-Commerce experience preferred
- Must have an elevated manner and understand the luxury customer
- Customer facing experience
- Excellent time management skills, extremely well organized and great at prioritizing workloads under pressure and independently.
- Ability to multitask and self-manage
- A high level of integrity
- Ability to collaborate and comfortable communicating with other teams to find solutions
- Strong verbal and written skills
- 2+ years of omnichannel customer service in a like-minded environment (luxury, both wholesale and DTC) preferred
- Salary is based on experience ranging from $65,000-$75,000
- In office position
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Customer Service -
Industries
Retail Apparel and Fashion
Referrals increase your chances of interviewing at SBH Fashion by 2x
See who you knowFeatured Benefits
Inferred from the description for this job
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Medical insurance -
Dental insurance -
Vision insurance
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