Jr. Systems Administrator

Jr. Systems Administrator- Normal, IL

RoomReady is looking to expand our Technology team to include a Jr. Systems Administrator. The Jr. Administrator’s primary role is ensuring the consistent and reliable operation of systems, networks, and applications by maintaining and configuring them. This includes supporting the IT infrastructure by monitoring and updating software and hardware to achieve optimal system performance. This role is hybrid, with in-person reporting to our Normal, Illinois location.

About Us

RoomReady is a growing audiovisual technology company that believes technology must improve the meeting room experience, simple is better, and speed matters. All our employees live those beliefs daily by providing an avenue to execute our innovative solutions.

RoomReady has 6 Core Values that we look for in every candidate:

Care Deeply- listen to learn, engage in debate, be civil, do more

Hustle Smart- do and think versus do or think

Use Common Sense-solve problems with simple, practical ideas

Own It-be eager, ask questions, learn from mistakes, do what you say you will do

Help Others- be deliberate about helping others, always do what is right

Stay Grateful- find joy and approach every situation as an opportunity

RoomReady runs on EOS (Entrepreneurial Operating System). All employees at RoomReady are asked to use the simple, practical tools of EOS.  This system is creating a more cohesive, functional, and healthy leadership team and is helping our company get better at:

Vision—getting everyone in our organization 100% on the same page with where we’re going, and how we plan to get there

Traction®—instilling focus, discipline, and accountability throughout the company so that everyone executes on that vision—every day

Key Responsibilities

• Lead the maintenance, configuration, and support of computer systems, networking devices, and servers. Ensure system configurations are secure and align with industry best-practices.
• Administer software applications, assist with application configuration, deployment, and maintenance, manage licenses, and provision access to end users required to do their work.
• Lead, develop, and maintain employee onboarding and offboarding processes within IT.
• Lead IT asset management lifecycle, including procurement, inventory, deployment, and refresh of user workstations, peripherals, and network infrastructure.
• Oversee patch management on both end-user workstations and internal systems.
• Respond to IT help desk requests. Maintain velocity toward resolving all incidents and requests.
• Monitor critical business systems and respond to alerts to maintain service availability.
• Contribute to and maintain IT knowledgebase and end-user training documents.
  
  
  

Why work for us?

• 4 outstanding medical plans to choose from and one plan is FREE – plus FREE Dental and Vision coverage for our employees!
• 3 weeks of paid leave
• 401k Match
• Paid Maternity Leave
• Awesome people
• Profit Sharing
  
  
  

Skills and Qualifications:

As a Jr. Systems Administrator, the ideal candidate will need excellent communication and customer service skills combined with the required qualifications below:

• Proficient in installing, patching, and maintaining software applications.
• Basic knowledge of networking theory and practices.
• Working knowledge of virtualization, Hyper-V, or equivalent
• Possess adequate communication, customer service, and interpersonal skills to effectively interact with internal and external team members.
• Ability to set up and configure server hardware.
• Proficiency in programs such as MS Word, PowerPoint, Excel, and Outlook.
• Ability to present self professionally and positively represent the company image.
  
  
  

Education And Experience

• Associate’s degree in an IT-related field or equivalent professional experience.
• Experience with company-wide application management strategies.
• Experience with monitoring and management solutions (RMM, MDM, NMS, etc).
• Experience with Active Directory and Office 365.
• ITIL 4 Foundation certification or ability to achieve within 6 months of employment.
  
  
  

Compensation & Benefits

The hiring range starts at $55,000 (more depending on qualifications) per year depending on experience and location. This position must report in-person to the Normal, IL office on a hybrid schedule, some remote work is possible. A comprehensive benefits package includes low-cost/or free employee medical, employer full paid dental, and vision, along with a 401(k) option. Paid time off and paid holidays.

We ask applicants to complete an online assessment. This quick survey is not a test, and there is no right or wrong answer. Please follow the link below and complete the survey https://go.cultureindex.com/s/7ctTD6GFK7 it will take about 7 minutes to complete a survey.

It is the policy of RoomReady to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, creed, ancestry, sexual orientation, sex, gender identity, national origin, marital status, veteran status, liability for military service, or any other factor prohibited by applicable federal, state or local law.