Real Estate Loan Specialist

Under the direct supervision of the Manager, Real Estate Origination performs post-closing tasks such as preparing for imaging, delivery to servicer, ensures compliance with approval terms, CCCU policies and governmental regulations. Assists Funder/Document Drawer to prepare final loan documents for 1st and 2nd mortgages including credit lines. Assists Loan Processors by ordering title, escrow, appraisals and other services. Provides quality service to meet or exceed member expectations.

DIMENSIONS

Document Preparation – Initial/Final: 5 to 15 initial disclosures and 5 to 10 final loan documents daily

Post-Closing File Preparation: 5 to 10 funded loans daily

Supervisory responsibilities

The incumbent reports directly to the Manager, Real Estate Origination There are no direct reports to this position.

NATURE & SCOPE

• Assists Loan Processors by ordering title, escrow, appraisals and other services as needed. Gathers, organizes vendor reports and borrower information, updates computer systems and completes checklists. Handles routine member contacts.
• Prepares funded loan files for member notification and prepares designated files for delivery to investors/sub-servicer per established deadlines. Prepares files for imaging, follows up for trailing documents for imaging, filing and shipping to investor. Maintains various post-closing logs.
• Transfers principal loan payments received from member or escrow to sub-servicer, forwards Notes / Deeds on paid-in-full loans to sub-servicer upon request and performs file maintenance (image, shred or store) on Collateral Files per procedures.
• Prepares final documents for all loan products in an accurate manner meeting necessary timeframes. Coordinates timely delivery schedule with member or signing agent as required.
• Handles incoming telephone calls, answers basic real estate related questions. Distributes mail and scanned documents daily. Handles various department needs such as supply orders, approvals for invoices, and minor equipment maintenance.
• Performs other relevant and related duties as required.

Education, skills, & abilities

The Eight Superpowers

1. Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.
2. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.
3. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.
4. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles.
5. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.
6. Applies creative problem-solving to provide clarity, handle resources under one’s control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers.
7. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company’s success.
8. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.

Other Education, Skills, and Abilities

• The experience as acquired from a high school diploma or equivalent, plus 3 or more years of consumer or real estate lending experience in areas such as preparation of loan documents, processing, ordering appraisals, title reports or providing member service.
• A good knowledge of real estate loan terminology, documents and types of loans.
• Organized, ability to work well under pressure of deadlines.
• Ability to communicate effectively orally and in writing.
• Ability to use a personal computer, word processing software and calculator.
• Ability to arrive for work on time, follow directions from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism.
• NMLS registration required

MAJOR ACCOUNTABILITIES

• Prepares initial and final documents for all loan products. Works closely with Loan Processors and members to ensure timely processing of loan files by ordering and reviewing vendor reports, gathering and organizing information.
• Prepares funded loans for imaging and designated files for delivery to investors/sub-servicer.
• Setup loan files for approved real estate loan applications, and assign to Loan Processors in a timely and accurate manner.
• Handles incoming department telephone calls, answering basic real estate questions, distributes mail and scanned documents daily and other administrative duties.

PHYSICAL REQUIREMENTS

• Ability to tolerate periods of continuous sitting.

ENVIRONMENTAL CONDITIONS:

• Work is primarily performed within an enclosed office setting. Subject to standard background noise found in an office environment.

Note: Staff is expected to perform various tasks, projects and administrative duties as assigned.

Management reserves the right to assign or change duties and tasks to this position at their discretion.

Salary Range (hourly)

$21.0293 - $26.2866