This individual will direct Cafe operations as a business owner of the Sales and Marketing department ensuring that the business is financially successful and that it represents our brand identity in its entirety, therefore positively impacting our global operation.
Responsibilities
People - To provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock.
Guest Experience - To provide an authentic experience that “rocks” for Hard Rock guests by planning and executing irreverent events that represent Hard Rock’s ability to meet a wide range of guest needs and expectations.
Profit - To source, book, and execute events that are profitable to Hard Rock and experiential to the guest ensuring their repeat business.
Sales - To grow the business by using innovative sales and marketing concepts
Coordinate operations between departments.
Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.
Present a professional image to employees, guests, clients, owners and investors.
Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
Build business/market share by thinking of new ways to promote company and by participating in local events to increase sales and profits.
Develop and maintain positive relationships with in the business and social community.
Spearhead annual philanthropic initiatives.
Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.
Maintain low staff turnover rate and high morale.
Operate ethically to protect the image of Hard Rock.
Utilize programs designed to help Save the Planet.
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications
Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
Experience making high quality decisions and the ability to make complex decisions.
Applicable sales tracking software experience is required.
Applicable standard of education is required.
Please submit your CV/Resume in English
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Livello di anzianità
Livello medio-alto
Tipo di impiego
A tempo pieno
Funzione lavorativa
Marketing e Vendite
Settori
Ristoranti
Le referenze raddoppiano le tue probabilità di ottenere un colloquio presso Hard Rock Cafe