Salesforce Administrator

Our mission at Practis is to improve the lives of healthcare providers and the patients they treat. We help healthcare businesses attract patients and grow their organizations using our marketing expertise. We exist as a growth engine for healthcare organizations of all sizes, enabling our clients to connect with patients in their market.

We are seeking a talented and enthusiastic Salesforce Administrator to join our team. This is a remote position, preferably located in the Central or Eastern Time Zone. The Salesforce Administrator will maintain and optimize our Salesforce platform and other integrated systems to support our Sales, Marketing, Client Success, and Finance teams. The ideal candidate will have extensive experience with Salesforce administration, strong problem-solving skills, and excellent communication abilities.

Responsibilities:

• Handle all essential admin functions, including user account maintenance, reports and dashboards, flow updates, installed package updates, and other routine tasks.
• Manage integrations of our systems (Hubspot, Dialpad, Accounting Seed, etc.).
• Manage the evaluation, scope, and completion of new requests.
• Create process & training to grow the Salesforce skill set across the organization.
• Provide expert-level support to Salesforce users to resolve issues and drive engagement.
• Seek out ways to utilize Salesforce to improve processes and productivity and make recommendations to support the needs of our sales, marketing, client success, and finance teams. Create and execute the roadmap for Salesforce that aligns with the company's objectives.
• Establish and enforce data governance policies and security controls and implement data quality initiatives. Continuously monitor data quality to ensure we can produce accurate and timely performance reports.
• Create, maintain, and update reports and dashboards to highlight performance in each business area. Keep associated business scorecards updated weekly for leadership and management visibility and decision-making.
• Stay up-to-date with the latest Salesforce releases and enhancements.
  
  
  

Qualifications:

• A bachelor's in computer science, information systems, or a related field is preferred.
• Salesforce Administrator certification is required (Advanced Administrator cert is a plus).
• 3+ years of experience as a Salesforce Administrator.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Exposure to data visualization and reporting tools.
• Proficiency in Salesforce configuration, including custom objects, fields, workflows, flows, and validation rules.
• Experience with data management and integration tools, such as Data Loader.
• Excellent interpersonal skills, including verbal and written communication.
• Ability to work independently and collaborate effectively with cross-functional teams
  
  
  

Why Join Practis?

• Be part of a forward-thinking, innovative team.
• Opportunity to work with diverse clients and industries.
• A supportive environment that encourages professional growth and development.
• Competitive salary and benefits package.