Desktop Support
Desktop Support
Stellar Professionals
Harrisburg, PA
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Applicant Must Have The Following Relevant Experience
- Thorough knowledge and use of ServiceNow or understanding of asset management system
- Expert knowledge and use of Windows OS and O365 Office products
- Excellent customer service awareness and communication skills
- Knowledge of hardware desktop, printer, scanner, video
- Knowledge of software
- Knowledge of imaging workstations using MDT and/or SCCM
- Excellent troubleshooting and problem-solving skills
- Ability to transport/lift boxes/equipment
- Ability to work independently and as a member of a team
- Knowledge of VPN setup, support and install
- Able to resolve technical issues with users over the phone
- Knowledge of active directory use and privileges
- Knowledge of wireless workstation setup and support
- Ability to think and act under pressure
- Good organizational skills
- Excellent etiquette and professionalism
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Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Information Technology -
Industries
Information Services, Government Relations Services, and Government Administration
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