Desktop Support Engineer

Classification: Contract

Contract Length: 3-6 months

Job ID: 16473461

CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.

Position Summary:

CereCore is looking for an experienced Desktop Engineer that specializes in installing, troubleshooting, and upgrading hardware and software on desktop systems, including printers, scanners, and laptops. The candidate should be proficient in resolving LAN connectivity and email configuration issues on end-user workstations. This position will require the candidate to travel to various different facilities in the Jupiter, FL area

Responsibilities:

• Provides basic administrative and technical support in the monitoring and maintenance of the facilities management and infrastructure support of multiple data centers and critical infrastructure environments within System owned/leased buildings.
• Install/troubleshoot hardware/software, configure and upgrade desktop systems such as printers, scanners, laptops, etc.
• Troubleshoot LAN connectivity email configurations on end-user workstations
• Fix, troubleshoot, debug any computer issues at various facilities
• Works indirectly with IT Operations, Network Services, Service Desk, Office of Production Quality, Technology Services, Facilities and Property Management departments and vendor partners to resolve specific issues and maintain high system availability and reliability.
• Refers more complex problems to experienced field technicians to resolve specific issues and maintain high system availability and reliability.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.