Retail Technology Group is a leader in the Point of Sale Industry providing end-to-end technology solutions for a vast number of major retailers. At RTG, our customer focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced product and support services that are tailored to meet our customer’s needs for over 20+ years. Our goal is to provide clients a “single point of sale” as they pursue solutions to meet the challenges faced in delivering technologies that are ever evolving within our industry.
The Repair Technician Level 1 will troubleshoot, diagnose, and repair all POS and POS related equipment, including- point of sale terminals, impact printers, thermal printers, ink jet printers, servers, network switches, routers, workstations and all kitchen video related equipment. Assuring the equipment is up to the standard set by RTG.
Essential Job Duties
Troubleshooting, diagnoses and repair of all POS and POS related equipment, including- point of sale terminals, impact printers, thermal printers, ink jet printers, servers, network switches, routers, workstations and all kitchen video related equipment
Refurbishment of equipment and assuring quality is up to standard
Meet the required weekly standard of production
Qualifications/Basic Job Requirements
Has firm understanding of basic electronics and a well-developed troubleshooting process
Proficient with basic hand tools
Learning Orientated
Strong problem solving/analysis skills
Must be able to pass a drug screen and background check
Positive Attitude
Team orientated, able to work well with others. There is a large team here that works together to help one another The ability to take direction and stay level headed in an environment that can become high pressure at times
High level of attention to detail is a must
Education And Experience
Some college coursework in an IT related field or equivalent work experience is preferred
Have a solid grasp on PC hardware and troubleshooting skills, Point of Sale is a huge plus but not required
Working Conditions/Physical Demands
Work is performed in a climate-controlled warehouse/shop environment
While performing the duties of this job, the employee is regularly required to talk and hear.
This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching.
The Repair Tech must frequently lift and/or move items over 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
At RTG, our customer focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced product and support services that are tailored to meet our customer's needs. If you are a great communicator, possess a positive attitude, and thrive in a team environment, apply today!
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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