IT Systems Administrator (US Remote)

About IntelePeer.ai

IntelePeer Cloud Communications helps customers communicate better, faster and smarter, through its Communications Automation Platform. Our low- and no-code solutions provide customers with simple, easy-to-use tools that can be utilized by anyone. Powering automation through AI and analytics, IntelePeer provides industry-leading time-to-value and rapid time to improved customer experiences with solutions that work seamlessly with existing business software and infrastructure.

What We Are Looking For

We are seeking an IT Systems Administrator with a strong focus on Microsoft Azure, to lead and spearhead our technical initiatives within the cloud infrastructure domain. As an integral member of the IT department, you will be responsible for overseeing system performance, troubleshooting, and implementing Azure-centric solutions, ensuring a secure, robust, and efficient IT environment for our organization. The ideal candidate will be a motivated individual with a knack for problem-solving and the ability to manage multiple tasks autonomously.

Responsibilities

As an IT Systems Administrator focusing on Microsoft Azure, your duties will include:

• In-depth administration and optimization of our Microsoft Azure and Office 365 environments.
• Providing leadership and advanced knowledge in Microsoft-related services, particularly emphasizing Azure Active Directory, Azure Cognitive Services, Active Directory, and Azure Virtual Desktop.
• Designing and managing cloud infrastructures with a heavy focus on Microsoft Azure while also maintaining familiarity with Google Cloud Platform and AWS ecosystems.
• Offering advanced operational support (tier 3) for our suite of Microsoft Windows and Ubuntu Linux servers.
• Collaborating on the development and refinement of operating system standard images tailored to organizational needs.
• Leading our vulnerability and patch management processes to ensure maximum system security.
• Ensuring our computing environments meet the stringent requirements set by our Information Security team, focusing on system hardening, configuration best practices, and log management.
• Assisting in the support of IntelePeer’s robust wireless network infrastructure, including Aruba and Cisco Meraki technologies.
  
  

Education And Experience

The ideal IT Systems Administrator candidate will bring the following qualifications:

• A robust track record, with 4–6 years of hands-on systems administration experience, emphasizing Microsoft Azure cloud services.
• Demonstrated ability in managing and configuring Office 365, Azure Active Directory, Azure Cognitive Services, and Azure Virtual Desktop environments.
• Proven experience in architecting and maintaining cloud infrastructure, with a primary focus on Microsoft Azure and additional knowledge of Google Cloud Platform and Amazon Web Services.
• Significant experience providing tier 3 operational support for a diverse array of server environments, including Microsoft Windows and Ubuntu Linux platforms.
• Competence in developing, deploying, and managing standardized operating system images in a complex organizational IT structure.
• Leadership in vulnerability management and patch deployment processes, with an emphasis on ensuring system integrity and security.
• A clear understanding of compliance with regulatory standards such as HIPAA, PCI, GDPR, SOC2, and ISO27001, and the ability to implement and maintain compliant systems.
• Experience supporting advanced wireless network infrastructures, specifically with Aruba and Cisco Meraki technologies, is desirable.
  
  

The successful candidate will have an ability to solve complex hardware, software, and connectivity problems, ranging from basic to expert level challenges. A background in supporting a variety of computing environments—including Apple, Dell, Azure, Office 365, SharePoint, Windows OS (both desktop and server), Mac OS, and Ubuntu is essential.

Why You'll Love It Here

• Unlimited Paid Time Off
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cellphone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)
  
  

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