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Job Description
Food and Beverage Summer Intern
Food & Beverage Summer Intern will be placed in a seasonal role within the operation (at the discretion of Assistant Director of Food & Beverage). This program is designed to be a program in which Summer Intern will be introduced to Fairmont Service Standards and Service Culture. The purpose of this internship is to provide graduate with a thorough understanding of luxury service as it relates to operations, systematics, guest-interaction and emotional intelligence.
Intern will spend the duration of the program in their assigned home department within the operation:
Hotel Overview: Fairmont Austin offers 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of a record-setting operation, in one of the fastest growing markets in the US.
Summary Of Responsibilities
Reporting to the Rules & Regs Pool Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging services
Welcome guests to the pool deck and ensure they have a safe and enjoyable experience
Oversee the cleanliness and the daily upkeep of the pool, pool area, and cabanas
Ensure guests are aware of all services and activities available at the pool
Ensure an adequate supply of towels and water are available to guest
Set up cabanas with amenities
Pass amenities to guests around the pool area
Keep cabana coolers stocked with ice, answer guest questions, stock towels and sun lotion, and offer water refills
Provide Food and Beverage pool side service as required
Follow departmental policies and procedures
Follow all safety and sanitation policies
Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Previous service experience an asset
Previous point of sale system experience an asset, but not required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitality
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