Purpose: America Works of New York, Inc. is seeking a case manager aka Career Development Specialist for a workforce development program in Brownsville, Brooklyn. The Career Development Specialist helps prepare Brownsville NYCHA housing residents to re-enter the workforce through career counseling, individualized case planning, and referral to supports and job opportunities. The Jobs-Plus program aims to increase earnings among public housing residents by providing career services, financial counseling/related supports, and community-building activities that support employment in the labor market.
Duties And Responsibilities
Conduct intake, eligibility screening, and job readiness assessments with participants
Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
Develop individualized employment service plans for participants
Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation
Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
Refer clients to vocational trainings, technical skills classes, and other certification programs
Meet weekly, quarterly, and annual enrollment and job placement numbers
Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment
Desired Qualifications
Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context
Experience developing individualized service and/or employment plans for participants preferred
Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred
Understanding of workforce development, employment services, and adult education a definite plus
Strong communication skills, professional demeanor, sound judgment, and strong organizational skills
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Generous Paid Time Off Package
401K with Employer Matching After 1 Year
Free Gym Membership at NYSC After 1 Year
Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency
Seniority level
Entry level
Employment type
Full-time
Job function
Human Resources
Industries
Staffing and Recruiting
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