Volunteer Response Team/Volunteering

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The Volunteer Response Team (VRT) always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.

The VRTS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the VRT. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the VRT. It therefore takes some time before you receive a response regarding your application.

How do I volunteer?

If you are interested in volunteering, please read VRT/Recruiting for information about what the job entails. Feel free to join #wikimedia-vrt^connect to ask any questions that you might have with regard to the Wikimedia Volunteer Response Team. Before applying, please ensure that you are:

• Willing to work on difficult, sensitive, and at times hostile messages
• Courteous, skilled at resolving disputes, friendly – even in the face of hostility – sensitive to the needs of outsiders, and have exemplary discretion
• Willing to sign the VRTS users confidentiality agreement, considering the access to nonpublic personal data policy
• 16 years of age or older

Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.

Notes

• The VRT is especially interested in users who are entrusted with any special tools on local projects (sysop, bureaucrat, checkuser, etc.), though this is not an absolute requirement.
• Please also add links to help desk posts, talk pages, or other discussions you think are relevant.
• Language skills — other than English — are also highly appreciated. Additional help in language queues is greatly needed and we'd like to know if you are able to help in any other language.
• If you already have access to VRTS, and you'd like to get access to additional queues, you typically don't need to apply here. Ask on Administrator requests on vrt-wiki instead.
• Permissions queues: users that already have strong knowledge of and experience with copyright issues, like administrators or license reviewers on Wikimedia Commons, are highly appreciated and invited to volunteer. Users without such skills should apply for info queues instead.

German-speaking volunteers

If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.

Dutch-speaking volunteers

If you'd like to volunteer for the info-nl queue, please apply below and send an email to contact-nllistswikimediaorg for the team to assess your application.

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Sijysuis

• User links: Sijysuis (talk • contribs • CentralAuth • global • count • blocks)
• Babel/Languages you can reply in: French, Deutsch, English
• Your most active user talk page(s): here
• Queues you would like access to: info-fr
• Email sent? : yes

I'd like to help out on the Volunteer Response Team because

• Well, first, I'd like to help out ;
• I'm an experienced user, rollbacker. I am used to countering vandalism as well as welcoming new users ;
• I always try to talk people out of conflict, and to solve them within the guidelines of the projects ;
• I am well aware of what the protection of personal data means. I am ready to sign a non-disclosure agreement ;
• I am also a member of Wikimedia, member of a local group (Western France), and I already helped either for videos or twitch sessions ;
• Fluent in Deutsch and French.

Please feel free to ask any questions. Regards, Sijysuis (talk) 12:21, 6 July 2024 (UTC)

Have you sent an e-mail as decribed in the instructions? If yes, please double check, as it has not been received. Krd 18:32, 6 July 2024 (UTC)

Yes I did. I just sent it once again. I got no error message from my mail service. Hopefully it will work the second time. Sijysuis (talk) 21:51, 6 July 2024 (UTC)

Alexisdepris

• User links: Alexisdepris (talk • contribs • CentralAuth • global • count • blocks)
• Babel/Languages you can reply in: French, English
• Your most active user talk page(s): here
• Queues you would like access to: info-fr | permissions-fr
• Email sent? yes

I'd like to help out on the Volunteer Response Team because ...

• First of all, I am an experienced contributor to the French Wikipedia.
• I've been appointed to several positions, including rollbacker and interface admin. I fight vandalism and help to modify system messages, improve gadgets and monitor sources that could be dangerous for the encyclopaedia.
• At the moment I've never really come into conflict with anyone to the point of being named in an admin request. When there is a conflict, I try to talk to the person and find an amicable solution and avoid at all costs opening a request to the administrators.
• I'm also a member of Wikimedia Belgium.
• I am aware of the need to respect private/confidential data and am prepared to sign any document requested of me.
• I speak French (mother tongue) and English (intermediate level)

If you have any questions, please don't hesitate to contact me. Alexisdepris (talk) 16:10, 6 July 2024 (UTC)

Goombiis

• User links: Goombiis (talk • contribs • CentralAuth • global • count • blocks)
• Babel/Languages you can reply in: French, English
• Your most active user talk page(s): here
• Queues you would like access to: info-fr, permissions-fr
• Email sent? yes

I'd like to help out on the VRT because

• I am an experienced contributor to the French Wikipedia.
• I've never been looking for any status on the French wikipedia (the only "status" I have right now is to be part of the CU and OS nomination committee), but I think I could be helpful here.
• I've never really come into conflict with anyone.
• I am aware of the need to respect private/confidential data and am prepared to sign any requested document.
• I speak French (mother tongue) and English (intermediate level)

If you have any questions, please don't hesitate to contact me. Goombiis (talk) 18:50, 6 July 2024 (UTC)