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Why write a post now? Well, I want to talk about a few things
that have happened recently, and perhaps share some of my perspective. For those
that don’t know, I’m lucky enough to be a supplier to well-known store, and
over the weekend one of the cakes that I supply to them was featured on some
social media querying the pricing. In certain quarters the price shown became a
bit of a sensation, and I’ve had a lot of attention as result, so I want to
write a few things about it – some facts, and some feelings.
So the first fact about ‘Unicorngate’ - I can confirm the pricing
shown was incorrect, by a large amount. To me that seemed obvious, but I didn’t
immediately say so because of the second fact, which is that I don’t set the final
pricing. That’s just not how a supplier relationship works. I negotiate a price
to create and deliver a cake, and whoever then sells it in their store gets to set
the price they charge to the customer. It isn’t up to me, which is why I didn’t
just come out and say I thought it was incorrect: that’s not my call to make.
And I’m very loyal to the stores I supply, so I’m not going to correct or contradict
or even discuss their pricing without talking to them first. (I’ve spoken to them
since, and they agree it was mislabelled, but I haven’t checked if it has
changed).
Contrary to some of the wilder ideas I read on social
media, what I make from designing, making, selling and delivering a cake (yes, I
drive each one into London myself) is a fair price. I’m not prepared to discuss
my pricing policies in more detail, nor how I justify the cost of my work - I
don’t feel the need to justify myself at all to anyone but my clients, friends
and family, who are tremendously supportive and proud of my achievements. And I
am not going to be an apologist for any retailer I work with, the one in question
is a fabulous store, and the staff who I work with are totally professional and
incredibly helpful. I am honoured to be one of their suppliers, to the extent
that when I see my products in their store I have an out-of-body experience and
am convinced it is just a dream.
Alright, enough facts: the price shown for the cake was wrong, I
believe what I charge is fair, and even if the store goes on sell a thousand of
these cakes I will not be retiring to a villa with a huge stack of profits.
Now, I want to write about feelings.
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I am quite a private person, I don’t share many personal
photos of myself and family, I am not interested in being a ‘celebrity’. My consuming
drive is to create, to paint, to be an artist. So I have struggled all week
about whether I should respond at all because I know that I am opening myself
up to more criticism. However, I belong to a book club full of fabulous
supportive women, and this month we have been reading ‘Women and Power’ by Mary
Beard. It speaks on how women’s voices have been silenced throughout time, and
I found it both saddening and inspiring. So, I wondered, should I maintain a
dignified silence, or should I express my (strong) feelings on this subject? Well
obviously I have plumped for the second option, and if I was right to, I guess only
time will tell. Will my thoughts make a difference? I doubt it - if people are
prepared to behave in the way which they have behaved it seem unlikely one blog
post will change that.
I do apologise for being so negative about this, but I am disappointed
in some members of the cake community with their response and I feel that the unwarranted
criticism I have received over this has gone beyond the actual issue. I am a
person (see the picture on the left), I am not a big corporation or a nameless face, I am one woman working
from my tiny kitchen at home trying to produce magnificent cakes, just like the
majority of you reading this. When you make negative comments or criticisms
about a product it’s easy to forget that there is a person who has worked hard
to create it. I have not had my feelings hurt by these comments, but then I am
lucky enough to have strong support from my circle of friends and family.
Others may not be so fortunate. This has been an interesting and difficult week
for me, and I feel that an achievement I was proud of has been a little dirtied
by a lot of uninformed and maybe unpleasant commentary from a community I
thought I was welcome in. It’s been a bit of an eye-opener…
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And this is the nub of my post/essay/rant, why are we not all living like her?
Why aren’t we holding each other up, encouraging, supporting
and honouring each other? Being a small business owner is, as I’m sure you all
know, a difficult and challenging role. You work long hours, often for little
pay (despite what some may believe). Surely the least, the very least we can do for each other is to be kind, generous,
tolerant and caring, and not to rush to judgement.
So in conclusion, let’s be cheerleaders for each other,
let’s celebrate each other’s good fortune and talent. In fact let’s create a
world full of fabulous rainbow, mermaid and unicorn cakes. And if you are lucky
enough to ever get to sell those cakes at the kind of margins that people seem to
think I can, then all you’ll ever hear from me is praise: more power to you,
and well done.