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Welcome to the Help Center
Example: “captions” or “password”
Update
Roku users - 04/12/2019:
Some Roku users are experiencing issues with the search function. We’re aware of the problem and will have a fix soon. In the mean-time, please use the Browse function to locate a show. Thank you for your patience!
Recent Announcements
4
ATV leaving South Africa
Why is Acorn TV no longer available in my country?
Why are you raising your prices?
See all 4 articles
Schedule
2
The Best British Television - View Our US & Canada Premiere Schedule
Leaving Soon (US & Canada)
Frequently Asked Questions—General
18
What is Acorn TV?
How much does Acorn TV cost?
How do I subscribe?
See all 18 articles
Navigating the Acorn TV Website
8
Logging in to the new Acorn TV site
Accessing your Watchlist and Recently Watched on the new Acorn TV site
Accessing your account information on the new Acorn TV site
See all 8 articles
Billing & Account Management
13
How do I renew my membership?
How do I apply a code to my Acorn TV account?
How do I cancel?
See all 13 articles
Apple TV/iOS
16
How do I set up my Apple TV?
How do I add the Acorn TV channel to my Apple TV?
How do I add the Acorn TV channel to my iPad or iPhone?
See all 16 articles
Android
6
How do I add the Acorn TV channel to my Android device?
I purchased my membership via Google Play. How do I manage or cancel my account?
How do I enable captions on my Android device?
See all 6 articles
Roku
17
What is Roku?
How do I set up my new Roku player?
How do I add the Acorn TV channel to Roku?
See all 17 articles
PC/Mac
3
What browsers does Acorn TV support?
How do I enable captions on my PC or Mac?
Can I connect my PC or Mac to my TV?
Amazon Fire TV
9
How do I add the Acorn TV app to my Fire TV/Fire TV Stick?
How do I enable captions on the Amazon Fire TV app?
Do I need to be an Amazon Prime member to access the Amazon Fire TV/Fire Stick App?
See all 9 articles
Samsung Smart TVs
3
How do I add Acorn TV to my Samsung Smart TV?
How do I manage or cancel my Acorn TV subscription if I signed up through the Samsung Smart TV app?
How Do I Turn On Closed Captioning on Samsung Smart TV app?
Chromecast
2
What is a Chromecast?
Can I watch Acorn TV with Chromecast?
Log In/Password/Sign Up Issues
4
I’m having trouble logging into my account. What do I do?
I forgot my password.
I didn't receive my new password/the new password is not working.
See all 4 articles
Audio/Video playback
3
Acorn TV videos are buffering.
Acorn TV videos are not playing.
I'm signed in but I'm only seeing clips and trailers.
Gifting
2
How do I give an Acorn TV membership as a gift?
How do I redeem my Acorn TV gift code?
Vizio Smart TVs
1
How Do I Add the Acorn TV App on Vizio Smart TVs?
Acorn TV UK
12
How do I subscribe?
Where is Acorn TV available?
How do I cancel?
See all 12 articles
Acorn TV Español
11
¿Qué es Acorn TV? ¿Cuál es su costo?
¿Cómo puedo poner los subtítulos en mi programa favorito?
¿Cómo y dónde puedo ver mi Acorn TV?
See all 11 articles
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