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  • Experiment

    Data

    Amplitude for media and entertainment

    The Tools to Win the Streaming Wars

    Improve user engagement and retention across your portfolio with self-service streaming media analytics. Amplitude unites all your customer data—web, mobile, OTT, IoT—into actionable insights that drive revenue.

    Images of Amplitude product and queue retention

    Media teams and digital publishers grow better with Amplitude

    One self-service platform. All your customer insights.

    Understand all users

    Turn first-party data into a clear picture of each user segment—behaviors, preferences, top content—for granular insights into what’s best for customers and your bottom line.

    Drive engagement

    Attract every audience using cross-platform behavioral analytics to personalize content recommendations, curate catalogs, optimize experiences at scale—and become the platform of choice.

    Optimize for revenue

    Drive lifetime value with data-driven insights into your high-value content, campaigns, features, and users. Amplitude empowers any team to answer the questions that drive subscriptions, right out of the box.

    Use cases

    When you know, you grow

    Drive retention

    See at a glance what behaviors, content, and user segments correlate with retention—or churn—with Amplitude’s intuitive charts and instant visualizations.

    Understand users at scale

    Segment viewers then use your first-party data to create segment-specific engagement strategies that deliver exceptional value.

    Track engagement with promotions

    Measure ad engagement across platforms to identify the channels, campaigns, and messaging that drive growth.

    Personalize and target

    See how ad delivery and personalization impact viewers to improve targeting and ensure you deliver the right message at the right time.

    Track key metrics

    Measure real-time streaming metrics—unique views, average view duration, viewer retention, and more—to pinpoint your top content and grow your subscriptions.

    Test new experiences

    Configure, test, and measure experiences using built-in experimentation that’s natively integrated with your first-party product data.

    Cohorts

    Learn what each audience wants

    Compare how different user segments engage with content, campaigns, and platforms to discover what drives revenue by audience. Answer questions like:

    • How does each user segment impact your downstream metrics?
    • Which content, campaigns, and channels drive the most growth?
    • What new features or messaging, when tested, measurably improve the user journey?
    Screenshot of Cohort product
    Retention Analysis

    Discover how to stop churn

    Identify the behaviors, content, and cross-platform experiences that predict loyalty—or churn—by user segment. Answer questions like:

    • Who are your power users?
    • What features correlate with retention?
    • How does retention compare between different payment plans? Revenue models?
    Screenshot of retention product
    Journeys

    See where viewers drop off, and why

    Visualize any number of user journeys in one timeline to see which paths lead to conversion, churn, and loyalty. Answer questions like:

    • Where do users encounter friction?
    • What’s stopping subscriptions—Friction? Content? Pricing?
    • What product milestones lead to subscriptions? Loyalty?
    Screenshot of Journey product
    Revenue LTV Chart

    Correlate efforts with outcomes

    Track lifetime value to see how product changes impact revenue and uncover the best way to turn acquired users into subscribers. Answer questions like:

    • How do ads, freemium, subscriptions, and paywalls impact revenue?
    • How quickly do different user segments convert from a free trial to a subscription?
    • Which podcasts or other content drive subscription revenue?
    Screenshot of LTV chart
    Amplitude Experiments

    Test experiences to unlock growth

    Use built-in A/B testing to measure impact, validate ideas, and optimize every touchpoint using authoritative insights, no analyst support required. Answer questions like:

    • Where and how can you adjust the user experience to boost engagement?
    • How do feature changes impact activation and subscription?
    • What campaigns, experiences, and CTAs best drive subscriptions? Retention?
    Screenshot of Experiment product
    NBC Logo

    “It’s data science in a box…[Amplitude] allows us to move faster, experiment quicker, and understand our users better to take more immediate action to improve our customer experience.”

    Josh Snow
    Josh Snow
    NBC Universal
    VP of Product, NBC Entertainment Digital

    Customer Success

    NBC Doubles User Retention with Amplitude
    NBC Doubles User Retention with Amplitude
    FunCraft: Creating Unique Player Experiences with Amplitude
    FunCraft: Creating Unique Player Experiences with Amplitude
    Le Monde Boosts Subscriptions by 20%
    Le Monde Boosts Subscriptions by 20%
    Disney+Hotstar: From Clear Insights to Sticky Customers
    Disney+Hotstar: From Clear Insights to Sticky Customers
    Total Economic Impact™ Calculator

    Calculate the ROI of using Amplitude

    In under five minutes, create a custom calculation to see the potential impact on your organization when you use Amplitude. Powered by Forrester, this calculator makes it easy to determine what you can save when consolidating and driving self-service analytics and, more importantly, what it could mean for your acquisition, monetization, and retention objectives.

    Total Economic Impact of Amplitude Calculator

    Helpful Resources

    Putting Customer Data to Work in Media & Entertainment
    Putting Customer Data to Work in Media & Entertainment
    Forrester Total Economic Impact™ of Amplitude
    Forrester Total Economic Impact™ of Amplitude
    People sitting on bar charts
    6 Best Practices for Product Adoption in Financial Services, Media, and Retail