ARC Delivers the Solid Administrative Foundation You Need
Feeling overwhelmed with all the administrative tasks your team needs to accomplish in addition to your core functions? As a federal financial management shared service provider and part of Treasury's Bureau of the Fiscal Service, we can decrease your stress, increase your productivity, and decrease your costs by taking on many of your time-consuming administrative tasks.
When we manage your administrative systems and related personnel, you avoid costly system implementations and upgrades. You also benefit from better licensing, maintenance, and operational costs; large-volume discounts; timely software upgrades; and more.
We set the standard for federal administrative services delivery, through:
- Efficiency
- Reduced overhead
- Accountability comparable to the private sector
- Timely information
- Increased buying power
Here you can learn more about all the ways we can support your federal agency.
ARC Core Administrative Services
We've provided administrative services to federal agencies since 1996. Every day we help our customers eliminate red tape, tackle difficult issues, and raise productivity.
Investing in new infrastructure and technology (and in the time it takes to train staff in those areas) can quickly drain resources. We can help you preserve those resources while taking advantage of innovative processes and technology through our competitively priced, customer-focused, solution-driven services.
Our organizational structure resembles the private sector model of organizing around customers with similar needs and includes the following services:
Federal financial management can be hard. Are your employees expert bookkeepers and accountants? Our knowledgeable staff—including CPAs and certified government financial managers—can improve your agency's financial management through state-of-the-art technical solutions and personalized service. We're a full-service accounting organization providing both standardized and customized add-on solutions using Oracle Federal Financials, a Financial Systems Integration Office (FSIO)-certified Financial Management system.
Our financial management services include:
- Cloud-hosted core financial management system that includes complete system administration and help desk support
- Standard interfaces to multiple government-wide applications and feeder systems
- Transaction processing for many transaction and fund types
- Reporting and reconciliation by dedicated professionals familiar with your business
- Expert implementation and conversion services
- Budget services, including reporting and payroll projections.
The scale and complexity of federal human resources management shows no signs of slowing. To decrease the effects of that complexity on your organization, we can provide your organization with a suite of integrated HR services:
- Staff acquisition, actions processing, and recordkeeping
- Pay and leave administration
- Employee benefits
- Workers' compensation
Let us simplify the federal procurement process for you using the Office of Acquisitions procurement system, PRISM, an automated, web-based acquisition system. Fully integrated with our Oracle Federal Financial System, PRISM allows you navigate procurement easily and efficiently.
We manage projects of all sizes, from awarding and administering high-dollar, complex contracts to providing simplified acquisition support. Our procurement services include:
- Contract acquisitions and administration
- Simplified acquisitions
- Service benchmarks
- Purchase and fleet card program
As the federal government's travel agency, we understand federal travel and relocation requirements. Using our advanced, web-based travel system, our experienced travel specialists can manage all your travel and relocation needs, from planning initial authorizations to completing final vouchers.
Our full range of travel-related services include:
- Travel document processing
- Travel management
- Citibank charge card program administration
- Employee relocation
Learn More About Our
We have a reputation as one of the strongest customer service providers in the federal government. That reputation is driven through the culture of caring evident in our staff of knowledgeable, experienced individuals. To assure you continue to get the accurate support you need, we ensure they remain current with policy changes, federal reporting requirements, and technology across our business areas.
Our location leads to long-term relationships
We're one of the largest employers in Parkersburg, West Virginia. This scenic, convenient, centralized area, along with its rich historical heritage, has led to below-average turnover for our organization. Our employees stay, and they build lasting relationships with our customers.
The Treasury Franchise Fund (TFF) provides centralized services that help federal agencies:
- Achieve cost savings
- Promote economies of scale
- Increase productivity and efficiency.
As part of the TFF, we can access the latest in procedures and practices, which means we can provide even more of the support you need to succeed. Our customers benefit from our TFF membership in two major ways:
- As a detail-oriented, cost-conscious organization, we pass the savings in time and money on to our customers.
- Our success depends on our customers' satisfaction, which means there's a focus on customer service behind all our operations and interactions.
We use web-based systems to support the needs of our federal agency customers as well as our internal ARC operations. Web-based systems benefit everyone, with real time information, lower development costs, and easier maintenance.
Each system operates seamlessly with existing federal agency operations and can be customized to meet an agency's specific needs. By integrating these systems into our shared services model, we see significant cost savings, which we pass on to customers.
The systems we use include:
- Financial Systems Integration Office (FSIO)-compliant Oracle Federal Financial System, for financial management and procurement
- Concur for travel administration
- PRISM for procurement
- webTA for employee time management
- Oracle Federal Financial System for modern, reliable, scalable financial management
We don't receive direct appropriated government funds. We're paid directly by our customers for the services we provide.
Download our brochure for a summary of the services we provide to federal agency customers.
Download ARC BrochureFor a picture of how we'd work with your agency, the ARC Playbook helps you better understand how we work with clients to implement our shared services model, leveraging our federal agency-focused best practices, optimized processes, methods, and procedures.
Download ARC PlaybookOur Agency Customers
Awards & Accolades
The work we do for our federal agency customers has earned us positive attention and awards, including:
ARC Financial Management Services:
Designated as a Center of Excellence in financial management from the Office of Management and Budget (OMB).
ARC Travel Services:
Recognized as a Relocation Resource Center for travel services by the General Services Administration (GSA).
ARC Human Resource Management Services:
Designated as one of five Human Resource Line of Business Centers, in partnership with Treasury's HR Connect Program Office, from the Office of Management and Budget (OMB).
Ready to Get Started?
Contact us to eliminate many of your administrative challenges and improve your productivity and efficiency while decreasing your administrative spending.
1Including those receiving standalone Budget Formulation and Execution Manager (BFEM) or Investment Accounting services