Contact Us

Blanchfield Army Community Hospital
650 Joel Drive
Fort Campbell, KY  42223

Staff Duty: 270-798-8400
Staff Duty: 270-798-8388
Appointment Line: 270-798-4677

Email the Blanchfield Army Community Hospital Webmaster

Email the Blanchfield Army Community Hospital Public Affairs Office

If you cannot reach the Interactive Customer Evaluation (ICE) system please contact the
Blanchfield Army Community Hospital Patient Advocacy Office.

Are you on staff at this MTF and need to request a change to this website?
Send your request to the Public Affairs Officer at this facility. Be sure to provide the proper page links (URLs) and instructions that are required to complete your request. If your changes include images, GIFS, or attachments be sure to add those attachments to your email.

Secure Messaging

Key Capabilities

• Provides standard and customizable templates for patients to communicate securely with their health care team about chronic and minor medical issues, prescription renewals, appointment scheduling requests and notification of test results
• Provides the health care team the ability to send broadcast messages for patient education and clinic administrative notifications
• Allows the patient to access a large, peer-reviewed patient education library
• Allows the patient to record medical history in his/her personal health record and grant access to the health care team

Key Benefits

• Improves patient access to care and satisfaction
• Encourages the patient to be an active member of the care team
• Promotes care coordination between office visits
• Improves efficiency and effectiveness of communication between patients and their health care team
• Improves documentation and workload capture
• Helps reduce unnecessary telephone calls, clinical appointments and emergency room visits
• Improves health care team productivity to allow more time for office visits

The MHS GENESIS Patient Portal is a patient centric initiative allowing the patient to directly communicate via the internet with the health care team for advice on minor medical issues, chronic disease management, test results, appointment requests, medication requests and renewals, as well as other health care needs. The MHS GENESIS Patient Portal allows patients to communicate with their health care team at their convenience, whenever they want and wherever they are. Patients can reduce unnecessary appointments and stress by communicating virtually and directly with their health care team.

The MHS GENESIS Patient Portal is accessible directly at https://my.mhsgenesis.health.mil/pages/home