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This paper conceptualizes place branding narratives that mobilize local food and contemporary gastronomic trends by revisiting the notion of terroir (taste of place) as a strategic marketing asset. In particular, it explores how rural... more
This paper conceptualizes place branding narratives that mobilize local food and contemporary gastronomic trends by revisiting the notion of terroir (taste of place) as a strategic marketing asset. In particular, it explores how rural tourism destinations with little or no gastronomic heritage exploit the discourses of New Nordic Food to create a distinct sense of place. Drawing on empirical illustration from Danish rural destinations, the paper argues that terroir can be reproduced and invented through manipulative rhetoric approaches. The paper contributes with a conceptual model identifying four ideal types of narrative strategies framing the terroir (accreditation, patrimonization, exotising and entreprising). Each strategy is conceived through a unique combination of place-specific (typicality) themes and market-specific ideologies. The paper concludes that the New Nordic Food movement has stimulated novel ways to articulate a typical taste of place that are embedded in transformational, rather than conservationist ideologies. It furthermore acknowledges the significance of new place branding agents in positioning rural destinations and local food along contemporary food cultures and market preferences.
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This chapter charts diverse approaches to conceptualizing the cultures of connection characterizing the collaborative economy. To decode the "we-conomy" , we revisit classic notions of coexistence, collaboration and bonding in... more
This chapter charts diverse approaches to conceptualizing the cultures of connection characterizing the collaborative economy. To decode the "we-conomy" , we revisit classic notions of coexistence, collaboration and bonding in communities. Informed by a multidisciplinary review (touching upon human ecology, sociology, anthropology and cultural theory), the chapter identifies distinct theoretical frameworks to describe the constitution of communities and discusses their relevance to the collaborative economy. These frameworks explain the drivers of communitarian behavior and resource circulation, and together open up for multidimensional interpretations of social exchange in the collaborative economy. The chapter concludes with a critical reflection on the challenges of understanding the collaborative economy in tourism, particularly when discourses are dominated by a communitarian logic that overshadows the presence of other capitalist logics.
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The digital collaborative economy is one of the most fascinating developments to have claimed our attention in the last decade. Not only does it defy clear definition, but its historical links back to non-monetised sharing and gift... more
The digital collaborative economy is one of the most fascinating developments to have claimed our attention in the last decade. Not only does it defy clear definition, but its historical links back to non-monetised sharing and gift economies and its contemporary foundations in monetising idling or spare capacity make it difficult to theorise. In this chapter, we lay the foundation for a social science approach to the exploration of the collaborative economy and its relationship with tourism. We argue that " collaborative " and " economy " should be conceptualised in a broad and inclusive manner in order to avoid narrow theorisations and blinkered accounts that focus only on digitally-mediated, monetised transactions. A balance between individual and collective dimensions of the collaborative economy is also necessary if we are to understand its societal implications.
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ABSTRACT Despite ten years of strategic focus on growth through sustainable tourism, few research projects generated understanding of how development policy initiatives contributed to community benefits locally. This article addresses... more
ABSTRACT Despite ten years of strategic focus on growth through sustainable tourism, few research projects generated understanding of how development policy initiatives contributed to community benefits locally. This article addresses this research gap and explores how the aims of local development and cultural sustainability defined in the Mexican national tourism program Pueblos Mágicos are put into practice. The analysis is focused on how citizenship, local participation and democracy are operationalized and what are the local consequences of this governmental program in the community of Álamos. By following the constitution and decision-making processes in the local Pueblos Mágicos committee, we demonstrate how different groups bargain on behalf of the ‘community’ and how they seize the opportunity to promote different development priorities. In particular, we address the role of a North American migrant community in shaping sustainable tourism development as cultural brokers, social entrepreneurs and mediators of market knowledge. The paper criticizes the notion of homogenous local communities as an instrumental condition of sustainable and participatory development.
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ABSTRACT Hospital meals have increasingly become part of the political and scientific agenda of the welfare discussions in Denmark and other European countries. This article employs non-representational theory to analyse hospitalityscapes... more
ABSTRACT Hospital meals have increasingly become part of the political and scientific agenda of the welfare discussions in Denmark and other European countries. This article employs non-representational theory to analyse hospitalityscapes in order to explore opportunities for adding value to the hospital meal experience. By drawing on research carried out in two Danish hospital wards, this article explores how hospitalityscapes are socio-materially constructed. The research strategy was based on performative participant observations, visual ethnography and semi-structured interviews. The empirical data reveal how the daily atmosphere could be changed by social activities such as a dancing nurse, or through artefacts such as meatballs or napkins in disruptive micro-events, creating a possibility for different hospitalityscapes manifested in cultural, humorous or social performances. The article suggests that a focus on disruptive micro-events might create opportunities for hospitalityscapes and add value to future hospital meal experiences.
ABSTRACT Despite ten years of strategic focus on growth through sustainable tourism, few research projects generated understanding of how development policy initiatives contributed to community benefits locally. This article addresses... more
ABSTRACT Despite ten years of strategic focus on growth through sustainable tourism, few research projects generated understanding of how development policy initiatives contributed to community benefits locally. This article addresses this research gap and explores how the aims of local development and cultural sustainability defined in the Mexican national tourism program Pueblos Mágicos are put into practice. The analysis is focused on how citizenship, local participation and democracy are operationalized and what are the local consequences of this governmental program in the community of Álamos. By following the constitution and decision-making processes in the local Pueblos Mágicos committee, we demonstrate how different groups bargain on behalf of the ‘community’ and how they seize the opportunity to promote different development priorities. In particular, we address the role of a North American migrant community in shaping sustainable tourism development as cultural brokers, social entrepreneurs and mediators of market knowledge. The paper criticizes the notion of homogenous local communities as an instrumental condition of sustainable and participatory development.

URL: http://authors.elsevier.com/a/1SAJL_LqUdKewv
Models of service encounters are often fraught with reductionism, describing business relationships as mathematical combinations of dyadic constellations. Metaphors of ideal social relationships (marriages or friendships) are highlighted... more
Models of service encounters are often fraught with reductionism, describing business relationships as mathematical combinations of dyadic constellations. Metaphors of ideal social relationships (marriages or friendships) are highlighted to stress normative aspects of equal, balanced and long-term business partnerships. However, these approaches are limited in their analytical sensitivity, as they cannot address the complexity of multipart relationships, where meanings, roles
... paper studies tourism-related service processes from the customer's perspective, acknowledging the extraordinary and hedonic ... assessment of their stay on the Bornholm as freely as possible,providing strong opinions ...... more
... paper studies tourism-related service processes from the customer's perspective, acknowledging the extraordinary and hedonic ... assessment of their stay on the Bornholm as freely as possible,providing strong opinions ... Traditional meal experience: eating out at fish smokehouse. ...
Professor Nick Johns BSc, PhD, FHCIMA CertEd, Dip FE, is Research Fellow in Tourism at Bournemouth University. Until recently he was Dean of the Graduate School at Glion Institute of Higher Education, Switzerland. He has many years'... more
Professor Nick Johns BSc, PhD, FHCIMA CertEd, Dip FE, is Research Fellow in Tourism at Bournemouth University. Until recently he was Dean of the Graduate School at Glion Institute of Higher Education, Switzerland. He has many years' experience in teaching service management, ...
Data from a visitor survey on the Danish Island of Born-holm were analyzed using multivariate techniques. Factor analysis of visitors' preferences and behavior patterns indi-cated three main goals: relaxation, nature, and local... more
Data from a visitor survey on the Danish Island of Born-holm were analyzed using multivariate techniques. Factor analysis of visitors' preferences and behavior patterns indi-cated three main goals: relaxation, nature, and local culture. Two distinct clusters, “active” and “inactive” ...
... was used, emphasis was placed on covering the main visitor nationalities and demographic groups, extracted from recent visitor surveys (NATA 1996; Rassing ... Interviews, questionnaires and the observation data were interpreted using... more
... was used, emphasis was placed on covering the main visitor nationalities and demographic groups, extracted from recent visitor surveys (NATA 1996; Rassing ... Interviews, questionnaires and the observation data were interpreted using grounded theory techniques (Glaser 1978 ...
... Some holiday experiences were centred around an Odysseic plot, recounting about heroic endeavour, adventure and survival. ... of these self-directed mythologies are presented in Table 4. In the fol-lowing, the typical characteristics... more
... Some holiday experiences were centred around an Odysseic plot, recounting about heroic endeavour, adventure and survival. ... of these self-directed mythologies are presented in Table 4. In the fol-lowing, the typical characteristics of Explorer, Vagabond, Grand Tour-ist and ...
... tomers do not give equal attention to each aspect or stage of service delivery, especially if it ... as long as scholars objectively judge and revise their research stances toward empirical evidence ... Much of service quality... more
... tomers do not give equal attention to each aspect or stage of service delivery, especially if it ... as long as scholars objectively judge and revise their research stances toward empirical evidence ... Much of service quality research seems to have lost this connection with reality without ...
Commencing in the late 1980s in Europe, regional development policy has seen a switch of emphasis from large automatic grants to attract inward investment projects, towards small and medium enterprises (SMEs) and indigenous growth. From a... more
Commencing in the late 1980s in Europe, regional development policy has seen a switch of emphasis from large automatic grants to attract inward investment projects, towards small and medium enterprises (SMEs) and indigenous growth. From a tourism perspective, this blends well with models of community tourism development, particularly in peripheral areas. The task of co-ordinating local actions usually falls on
Written by leading international tourism researchers, this book examines the key trends Aspects of Tourism in European tourism planning and organisation. It introduces a theoretical framework to tourism planning and organisation using a... more
Written by leading international tourism researchers, this book examines the key trends Aspects of Tourism in European tourism planning and organisation. It introduces a theoretical framework to tourism planning and organisation using a procedural and structural approach. Despite having a European focus, it is globally relevant as many lessons from Europe can be applied to international tourism development. The book identifies and discusses six key themes in the context of European tourism planning and organisation: territory, actors and structures, economics, policy, methods and techniques and vision. It also identifies leading and emerging practices and offers a new vision for European tourism planning.
House swapping, ridesharing, voluntourism, couchsurfing, dinner hosting and similar innovations epitomize the collaborative economy. The rise of the collaborative economy, also known as collaborative consumption, the sharing economy and... more
House swapping, ridesharing, voluntourism, couchsurfing, dinner hosting and similar innovations epitomize the collaborative economy. The rise of the collaborative economy, also known as collaborative consumption, the sharing economy and peer-to-peer consumption, has been fuelled by a range of social, economic and technological factors, including a shift away from ownership towards temporary access to goods; the use of technology mediated transactions between producers and consumers; direct host-guest relationships that contribute to a higher level of perceived authenticity of tourism experiences; and higher levels of consumer risk-taking balanced against mechanisms such as peer-to-peer feedback designed to engender trust between producers and consumers. This paper explores and critically assesses the collaborative economy and its implications for tourism industrial systems. It achieves this by mapping out the current knowledge dynamics characterizing tourism and the collaborative economy, paying particular attention to the asymmetries of knowledge that are emerging. The paper then identifies and critically discusses five pervasive claims being made about the collaborative economy, arguing for a balanced assessment of such claims. Highlighting these claims allows us to pursue a more reflective research agenda and leads to a more informed, evidence-based assessment of the collaborative economy and tourism.
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This study is part of an ongoing research project entitled “While Waiting for the Dawn,” which explores the role that gender plays in the lives of women scholars and students in the tourism academy. This report maps gender equality in... more
This study is part of an ongoing research project entitled “While Waiting for the Dawn,” which explores the role that gender plays in the lives of women scholars and students in the tourism academy.  This report maps gender equality in the tourism academy through a series of key indicators that reflect leadership in the field. These indicators include editorial positions in journals, positions on conference committees, and keynote speakers, among others. Results clearly show a gender gap within the tourism academy and an imbalance in the influence of women and men in key leadership roles, and suggest that tourism scholarship mirrors the patriarchal structures that characterize the global academy. Gender imbalances are not self‐correcting, and proactive policies and initiatives need to be implemented to tackle the gender gap and to avoid the perpetuation of unequal opportunities. We hope this report will help to raise awareness and contribute to creating a more just academy, where women have equal opportunities to shape the present and the future
of tourism scholarship.
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The article presents and discusses the contemporary transformation in nation branding practices, noting the shift from streamlined uniqueness narratives to pluralist and performative events of endorsement. This shift highlights the need... more
The article presents and discusses the contemporary transformation in nation branding practices, noting the shift from streamlined uniqueness narratives to pluralist and performative events of endorsement. This shift highlights the need for developing a culturally sensitive relation to the audience. Using the case of Welfairytales , The Danish pavilion at the Shanghai World Expo 2010, we argue that cultural sensitivity and a higher level of refl ection are needed when nation branding events seek to include the audience. The dilemma of including the audience versus
managing coherence is presented and the implications of performative branding practices are elaborated upon.
ABSTRACT The intention of this article is to understand inter-organizational collaboration in a meeting destination context and explain the failure of such collaborative networks. We demonstrate how meeting tourism actors in two smaller... more
ABSTRACT The intention of this article is to understand inter-organizational collaboration in a meeting destination context and explain the failure of such collaborative networks. We demonstrate how meeting tourism actors in two smaller Scandinavian cities fail to form long-term collaborations. Major players and organizations in the destination promotion triads [Sheehan, L., Ritchie, J.R.B., & Hudson, S. (2007). The destination promotion triad: Understanding asymmetric stakeholder interdependencies among the city, hotels, and DMO. Journal of Travel Research, 46(1), 64–74] were interviewed in order to map cooperative activities, intentions or latent tensions among these. Based on a constructivist framework of network analysis, we identified the lack of convenor legitimacy and low levels of trust and commitment as reasons for collaboration deficiencies. The findings contribute to Larson's [(2009). Joint event production in the jungle, the park, and the garden: Metaphors of event networks. Tourism Management, 30(3), 393–399] model of event networks, identifying yet another metaphor – the desert – illustrating a network consisting of loosely coupled actors that co-exist but do not interact. The findings also indicate that collaborative dynamics may follow cyclical loops, entailing shifts between turbulence and stability over time.
A patients' hospital meal experiences can be complex and often difficult to capture using traditional methods. This study investigated... more
A patients' hospital meal experiences can be complex and often difficult to capture using traditional methods. This study investigated patients' hospital meal experiences using participant-driven-photo-elicitation (PDPE). PDPE invites respondents to photograph their daily lives and combines this with interviews, which can provide deeper insight into multisensory experiences beyond verbal or written discourse. The sample consisted of eight hospitalised patients. Patients completed a photo-essay of their hospital meal experience during a single day at a Danish hospital and afterwards participated in an open-ended interview. Two inductive analytical approaches were selected to assess the patients' reflections on their hospital meal experiences. First, the interview transcripts were analysed using the Semiotic Analysis approach using qualitative data analysis software NVivo 9. Second, the 91 produced photographs and the participants' engagement with the photographs were analysed by means of a Reflexive Content Analysis. The study found that PDPE is a research method that can be used for expanding the conceptualisation of hospital meal experiences, revealing the significance of the meal context, materiality and memories beyond food per se.
There is a widespread acknowledgement among European policy-makers that higher education may potentially contribute to enhancing competitiveness of tourism. This has led to a sheer explosion of specific measures encouraging knowledge... more
There is a widespread acknowledgement among European policy-makers that higher education may potentially contribute to enhancing competitiveness of tourism. This has led to a sheer explosion of specific measures encouraging knowledge transfer with the private sector. Despite the importance of knowledge flow processes, the role of universities and students has been little researched or linked to the understanding of innovation defectiveness in tourism. Followed by a critical review of knowledge transfer and learning processes in generic development and tourism literature, the chapter presents an illustrative case from an innovation course on a Danish Master program in tourism. The case describes and discusses challenges in working with, creating and implementing innovation through student-practitioner collaboration. It is argued that successful innovation is not solely, as previously argued in innovation literature, conditioned by either geographical or social/relational proximity, but also by what we have termed proximity of practice.
This article applies the multiscalar ‘staging mobilities’ framework from the emergent subfield of mobilities design to analyse an enduring European rail travel phenomenon, interrail. This discussion extends and contributes to tourism... more
This article applies the multiscalar ‘staging mobilities’ framework from the emergent subfield of mobilities design to analyse an enduring European rail travel phenomenon, interrail. This discussion extends and contributes to tourism mobilities research. Second, the article enriches previous studies of rail travel, by exploring how interrail travel is embedded in, and (im)mobilised by socio-material environments and institutional design decisions. More precisely, it explores the affordances of three objects that shape interrail mobility: the interrail pass, the RailPlanner application and seat reservations. To reach these aims, the research design intertwines multi-sited ethnography, netnography, survey and interviews. The conclusion offers theoretical reflections pertaining to the role of mobilities designs and methodical hybrids in tourism mobilities research.