Home energy audits and technical assistance programs helping people save.
City Water, Light and Power Energy Experts are in the business of helping Springfield residents and commercial customers save money and energy through the utility’s various technical assistance programs. The CWLP Energy Experts offer a Money-Back Home Energy Audit program to help residential electric customers reduce their energy usage, save money, address drafts, or just to help them figure out what to do to make their home more efficient. In addition, the Energy Experts can also provide residents and businesses on-site assistance and conduct individual account assessments to help identify efficiency issues or usage questions.
CWLP MONEY-BACK HOME ENERGY AUDIT
CWLP's home energy audit, which is covered by a one-time $25 fee added to a customer’s electric bill, is available to anyone owning or residing in a residential property that receives metered electric service from CWLP. The audit take about two hours to complete in most homes and involves a search for inefficiencies in the home from the attic to the basement, a blower door test and a thorough assessment detailing any problems.
After the audit is complete, the Energy Expert will provide the customer with a packet of efficiency products selected based on the needs identified by the audit. In addition to reviewing findings with the customer as the audit and blower door test are in progress, the Energy Expert will write a report that details all of the improvement recommendations, share information on available rebates and provide savings estimates achievable from each. If any or all of the improvements listed in the audit report are made within one year of the initial audit and the customer completes a follow-up audit, a $25 rebate will be issued to the customer.
SMART SOLUTIONS HOME EFFICIENCY WORKSHOPS
The CWLP Energy Services Office offers “Smart Solutions,” home efficiency workshops throughout the year at the Lincoln Library and on-demand in a group setting for organizations or neighborhood groups, who have a minimum of 15 attendees. In most cases, the workshops can be set up at the convenience of the requesting organization.
COMMERCIAL FACILITY TECHNICAL ASSISTANCE
CWLP offers free facility technical assistance to commercial electric customers upon request. Included in a commercial facility technical assistance is a walk-through evaluation of the business' energy systems, including lighting, HVAC and thermostat operation, water heating and other specialized equipment or systems. During the walk-through, the Energy Expert also addresses specific concerns and can provide tips on equipment or operational changes that could be made to reduce energy usage, as well as information about rebates, grants and other incentives for improving energy or water efficiency that might be available from CWLP and other sources.
CWLP Energy Experts also can provide the customer with billing histories in both table and graphical form and explain the bill components. Comparisons of weather-related data can also be provided, allowing the customer to understand the impact weather can and has had on consumption.
GENERAL TECHNICAL ASSISTANCE FOR HOMES OR BUSINESSES
The general Technical Assistance (TA) program offered by CWLP is designed to help customers who are experiencing efficiency-related problems in their homes or businesses or who have any type of energy efficiency question. TAs, which are free of charge to CWLP electric customers, can be conducted on-site, over the phone, by mail, or by email—depending on the circumstances and needs of the customer.
Some TAs are investigatory in nature, such as those provided to customers who call with high-bill concerns. Some are educational in nature, such as those that teach customers how to use automatic setback thermostats and provide advice about various efficiency tools, choosing a heating and cooling contractor, or making economic comparisons of energy systems. The CWLP Energy Experts can even help customers design energy efficiency into the structure before building a new home or business.
To make an appointment or for more information on the CWLP Money Back Home Energy Audit or any of the technical assistance programs, customers can call the CWLP Energy Services Office at 217.789.2070 or email [email protected].