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Medallia Experience Cloud
Experience management platform that helps companies put every experience at the center of their business
Medallia Digital
Capture feedback across any digital channel: websites, apps, software applications, and connected devices
Medallia Agile Research
Gather consumer insights through online surveys, ranging from one-off surveys to sophisticated research campaigns
Digital Experience Analytics
Improve conversion, sales, and loyalty across all your digital offerings
Medallia Video
Capture, analyze and share media feedback content at scale to tell powerful stories and inspire better decision-making in your organization.
Agent Connect
Keep customers and agents engaged from anywhere
Medallia Experience Orchestration
Orchestrate individualized experiences across all channels with real-time, next best experience
Mindful
Build a holistic customer-experience strategy with the leading cloud solution
Voci
Automatic speech recognition text-to-speech transcription for call centers supporting many industries and languages
Sense360
Real-time insights from consumer transactions, visits, and surveys for a 360-degree view of the market, competitors, and customers
Journey Analytics
An end-to-end Behavioral Analytics solution that tracks, enriches and stores your events
Medallia Company
Information not specific to any particular product
Glossary
Common terms used in Medallia products
Medallia Concierge
An intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty
Medallia Developer Portal
Additional information for application developers integrating with Medallia applications