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Structuring dimensions for collaborative systems evaluation

Authors:

Valeria Herskovic,

Sergio F. Ochoa, and

Jose A. PinoAuthors Info & Claims

ACM Computing Surveys (CSUR), Volume 44, Issue 2

Article No.: 8, Pages 1 - 28

https://doi.org/10.1145/2089125.2089128

Published: 05 March 2008 Publication History

Abstract

Collaborative systems evaluation is always necessary to determine the impact a solution will have on the individuals, groups, and the organization. Several methods of evaluation have been proposed. These methods comprise a variety of approaches with various goals. Thus, the need for a strategy to select the most appropriate method for a specific case is clear. This research work presents a detailed framework to evaluate collaborative systems according to given variables and performance levels. The proposal assumes that evaluation is an evolving process during the system lifecycle. Therefore, the framework, illustrated with two examples, is complemented with a collection of guidelines to evaluate collaborative systems according to product development status.

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Cited By

Mantau MBenitti F(2024)The awareness assessment model: measuring awareness and collaboration support over participant’s perspectiveUniversal Access in the Information Society10.1007/s10209-024-01110-5Online publication date: 14-Mar-2024
https://doi.org/10.1007/s10209-024-01110-5
Haque AIslam AMikalef P(2023)Explainable Artificial Intelligence (XAI) from a user perspective: A synthesis of prior literature and problematizing avenues for future researchTechnological Forecasting and Social Change10.1016/j.techfore.2022.122120186(122120)Online publication date: Jan-2023
https://doi.org/10.1016/j.techfore.2022.122120
Hvannberg EHalldorsdottir GRudinsky J(2022)The Usefulness of Method-Resources for Evaluating a Collaborative Training SimulatorHuman-Computer Interaction – INTERACT 201510.1007/978-3-319-22668-2_9(98-105)Online publication date: 10-Mar-2022
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Index Terms

Structuring dimensions for collaborative systems evaluation
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing design and evaluation methods
    2. Collaborative and social computing theory, concepts and paradigms
2. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Project and people management
        Systems development

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Published In

ACM Computing Surveys Volume 44, Issue 2

February 2012

132 pages

ISSN:0360-0300

EISSN:1557-7341

DOI:10.1145/2089125

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Copyright © 2008 ACM.

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Publication History

Accepted: 01 August 2010

Revised: 01 June 2010

Received: 01 February 2010

Published: 05 March 2008

Published in CSUR Volume 44, Issue 2

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https://doi.org/10.1016/j.techfore.2022.122120
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https://dl.acm.org/doi/10.1007/978-3-319-22668-2_9
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