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Exploring DIY Practices of Complex Home Technologies

Authors:

Carman NeustaedterAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 24, Issue 2

Article No.: 16, Pages 1 - 29

https://doi.org/10.1145/3057863

Published: 11 April 2017 Publication History

Abstract

We are surrounded by increasingly complex networks of smart objects, yet our understanding and attachment to them is rather limited. One way to support stronger end users’ engagement with such complex technologies is by involving them in the design process and, with the advent of Arduino prototyping platform, even in their making. While DIY practice offers the potential for stronger user engagement with physical artifacts, we know little about end users’ DIY practice of making complex electronic technologies and their potential to ensure engagement with such devices. In this article, we report on interviews with 18 participants from two green communities who built and used an open source DIY energy monitor, with the aim to explore the end users DIY practices of making such complex electronic devices. Findings indicate four key qualities of DIY monitors: transparent modularity, open-endedness, heirloom, and disruptiveness, and how they contribute to more meaningful engagement with the DIY monitors, elevating them from the status of unremarkable objects to that of things. We conclude with three implications for design for supporting end user development of complex electronic DIY: designing transparent open hardware technologies, standardizing communication protocols for the current and future DIY of IoT, and deliberately calling for personal investment and labor in the assembling of DIY kits.

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Index Terms

Exploring DIY Practices of Complex Home Technologies
1. Human-centered computing

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Published In

ACM Transactions on Computer-Human Interaction Volume 24, Issue 2

Special Issue EUD for IoT

April 2017

284 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/3077620

Editor:
Ken Hinckley
Microsoft Research

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Copyright © 2017 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Publication History

Published: 11 April 2017

Accepted: 01 January 2017

Revised: 01 January 2017

Received: 01 April 2016

Published in TOCHI Volume 24, Issue 2

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