elemental. ha compartido esto
What is "effective feedback" anyway? Is it the way you give it? Is it the way the other person receives it? Neither. Feedback effectiveness is about the degree to which the recipient is willing to accept that he or she needs to make changes in the direction of their own personal improvement, development, and growth based on the insights you are providing, but much more about intentionally acting on the recommendations provided. Feedback that is not conducive to action is ineffective, no matter how "good" you are at giving it. Feedback effectiveness isn't about how well you give it, as important as it is. Feedback is about helping someone else grow. And for that to happen, giving feedback with kindness and compassion is the way to go. We know that learning feedback techniques is very important. However, what most techniques fail to recognize is the importance of kindness and compassion as fundamental principles. Without feedback and kindness, the techniques make you better at delivering feedback but not at inspiring and encouraging change, which is ultimately what you should want. Kindness is being considerate and caring for other people. Leading with kindness creates an environment of trust, safety, belonging, and inclusion, all of which are conducive to more openness to receiving feedback and willingness to act on it because it comes from a genuine place of care. When you provide feedback with kindness, you are creating the conditions for people to improve, grow, and flourish, personally and professionally, all of which also turn into increased engagement, productivity, and performance. Compassion is a deep and intense emotional connection with other people's sorrows and pain, together with a strong inner urge to alleviate their suffering and remove the source. Compassion is also the willingness to do something and relieve the suffering of others. There are many reasons to explain why people make mistakes at work: they may not have the resources or skills, their minds may be somewhere else, etc. What's true is that they sure will not be happy with their own professional shortcomings. Providing feedback is about understanding this and seeking to help the feedback recipient to "alleviate" what they feel when the quality of their work is not what's expected or can be improved. In the context of providing feedback with kindness and compassion, particularly when you are a leader whose job is to do so, it is all about using leadership talents, resources, and leverage to help people grow and flourish, which, of course, has an impact in the quality of the work they do and their performance. #feedback #kindness #HR #hackingHR