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To secure your place at the event, payment for event bundles is processed via PayPal only, with payment taken as soon as the order is placed. You may receive an email from PayPal regarding payment, however, acceptance of your order is only confirmed upon the receipt of an order confirmation email from hmv.com. Please check your spam or junk folder if this hasn’t reached you within 24 hours of placing the order.

Please note that photography restrictions may apply as well as reasonable social distancing between the artist and those attending the event.

All events are subject to change or cancellation at short notice. Any changes will be notified by social media.

Make sure to follow @hmvtweets for updates.

It is highly recommended that you check that the event is still scheduled to happen before incurring any travel costs. This can be done by checking hmv social media or via the following link: hmv.com/live.

For full Ts & Cs click here.

Customers who have special requirements for assisted access should check accessibility details of the store.

Please Contact Us if you require assisted access to an event and we will do our utmost to accommodate you, where possible. Please note that these spaces will be limited and available on a first come, first served basis.

For help with an event order, please visit our Help Centre.

For full Ts & Cs click here.