Some searches may not work properly. We apologize for the inconvenience.
My bibliography Save this articleThe Significance of Strategic Service Innovation Management in Retailing
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- van Riel, A.C.R. & Lievens, A., 2003. "New service development in high tech sectors: a decision making perspective," Research Memorandum 013, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
- Jon Sundbo, 1997. "Management of Innovation in Services," The Service Industries Journal, Taylor & Francis Journals, vol. 17(3), pages 432-455, July.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- K. J. Wang & J. Widagdo & Y. S. Lin & H. L. Yang & S. L. Hsiao, 2016. "A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 867-916, December.
- Blindenbach-Driessen, Floortje & van den Ende, Jan, 2006. "Innovation in project-based firms: The context dependency of success factors," Research Policy, Elsevier, vol. 35(4), pages 545-561, May.
- Andre Barcet, 2010. "Innovation in Services: A New Paradigm and Innovation Model," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 2, Edward Elgar Publishing.
- Mahavarpour, Nasrin & Marvi, Reza & Foroudi, Pantea, 2023. "A Brief History of Service Innovation: The evolution of past, present, and future of service innovation," Journal of Business Research, Elsevier, vol. 160(C).
- Kindström, Daniel & Kowalkowski, Christian & Sandberg, Erik, 2013. "Enabling service innovation: A dynamic capabilities approach," Journal of Business Research, Elsevier, vol. 66(8), pages 1063-1073.
- Hipp, Christiane & Grupp, Hariolf, 2005. "Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies," Research Policy, Elsevier, vol. 34(4), pages 517-535, May.
- Bettina Peters & Rebecca Riley & Iulia Siedschlag & Priit Vahter & John McQuinn, 2018.
"Internationalisation, innovation and productivity in services: evidence from Germany, Ireland and the United Kingdom,"
Review of World Economics (Weltwirtschaftliches Archiv), Springer;Institut für Weltwirtschaft (Kiel Institute for the World Economy), vol. 154(3), pages 585-615, August.
- Bettina Peters & Rebecca Riley & Iulia Siedschlag & Priit Vahter & John McQuinn, 2018. "Internationalisation, Innovation And Productivity In Services:Evidence From Germany, Ireland And The United Kingdom," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 108, Faculty of Economics and Business Administration, University of Tartu (Estonia).
- Peters, Bettina & Riley, Rebecca R. & Siedschlag, Iulia & Vahter, Priit & McQuinni, John, 2018. "Internationalisation, innovation and productivity in services: Evidence from Germany, Ireland and the United Kingdom," ZEW Discussion Papers 18-009, ZEW - Leibniz Centre for European Economic Research.
- Gerstlberger, Wolfgang & Kreuzkamp, Michael & da Mota Pedrosa, Alex, 2010. "Innovationsmanagement in gemeinwohlorientierten öffentlichen Unternehmen – Herausforderungen und Chancen am Beispiel der Deutschen Sparkassenorganisation," ZögU - Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 33(3), pages 234-252.
- de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
- Insu Cho & Heejun Park & Joseph Kim, 2012. "The moderating effect of innovation protection mechanisms on the competitiveness of service firms," Service Business, Springer;Pan-Pacific Business Association, vol. 6(3), pages 369-386, September.
- Augustine Yao Dzathor, 2013. "Do Business Demographics Matter to Nascent Venture Performance? A Longitudinal Evidence from the Kauffman Firm Survey," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 3(8), pages 44-56, August.
- Cosh, A. & Zhang, J., 2012. "Variety of Search and Innovation: A Comparative Study of US Manufacturing and Knowledge Intensive Business Services Sectors," Working Papers wp431, Centre for Business Research, University of Cambridge.
- Hipp, Christiane B. & Herstatt, Cornelius, 2006. "Patterns of innovation and protection activities within service companies: Results from a German study on service-intensive companies," Working Papers 45, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
- Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
- Aurora A. C. Teixeira & Pedro Cosme Vieira & Ana Patrícia Abreu, 2017. "Sleeping Beauties and their princes in innovation studies," Scientometrics, Springer;Akadémiai Kiadó, vol. 110(2), pages 541-580, February.
- Bourke, Jane & Roper, Stephen & Love, James H., 2020. "Innovation in legal services: The practices that influence ideation and codification activities," Journal of Business Research, Elsevier, vol. 109(C), pages 132-147.
- Changyong Lee & Hakyeon Lee, 2015. "Novelty-focussed document mapping to identify new service opportunities," The Service Industries Journal, Taylor & Francis Journals, vol. 35(6), pages 345-361, April.
- Faïz Gallouj, 1999.
"Interactional innovation: a neo-Schumpeterian model,"
Post-Print
halshs-01113802, HAL.
- Faïz Gallouj, 2002. "Interactional innovation: a neoschumpeterian model," Post-Print halshs-00198413, HAL.
- Peters, Bettina & Riley, Rebecca & Siedschlag, Iulia & Vahter, Priit & McQuinn, John, 2014.
"Innovation and Productivity in Services:Evidence from Germany, Ireland and the United Kingdom,"
Papers
WP480, Economic and Social Research Institute (ESRI).
- Bettina Peters & Rebecca Riley & Iulia Siedschlag & Priit Vahter & John McQuinn, 2014. "Innovation and Productivity in Services: Evidence from Germany, Ireland and the United Kingdom," JRC Working Papers on Corporate R&D and Innovation 2014-04, Joint Research Centre.
- Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
More about this item
Keywords
competitive advantage; profitability; service quality; strategic innovation projects; customer loyalty; repositioning.;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rdc:journl:v:3:y:2012:i:3:p:36-40. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Theodor Valentin Purcarea (email available below). General contact details of provider: http://www.distribution-magazine.eu .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.