🌪️ "If everything seems under control, you're not going fast enough." - Mario Andretti At CM.com, we know that a bit of chaos isn't just inevitable, it's essential. Moving fast means being ready to embrace the unexpected. Jeroen van Glabbeek explains: “If you’re only focused on sticking to your plan, you’ll miss out on opportunities you may never get again. I want everyone to question what they're doing, rather than just going through the motions.” How do you turn chaos into opportunity? Share your thoughts in the comments. #CM25 #Innovation #Agile #ChaosByDesign
CM.com
IT-services en consultancy
Breda, Noord-Brabant 43.577 volgers
Bepaal de nieuwe standaard in Customer Experience
Over ons
CM.com (AMS: CMCOM) is een wereldwijde leider in cloudsoftware voor conversational commerce die bedrijven in staat stelt om een superieure klantervaring te leveren. Ons communicatie- en betalingsplatform stelt marketing, sales en customer service in staat om de betrokkenheid met klanten via meerdere mobiele kanalen te automatiseren, gecombineerd met naadloze betalingsmogelijkheden die de verkoop stimuleren, klanten winnen en de klanttevredenheid vergroten.
- Website
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https://www.cm.com
Externe link voor CM.com
- Branche
- IT-services en consultancy
- Bedrijfsgrootte
- 1.001 - 5.000 medewerkers
- Hoofdkantoor
- Breda, Noord-Brabant
- Type
- Naamloze vennootschap
- Opgericht
- 1999
- Specialismen
- One Time Password (OTP), Two-Factor authentication, Voice & IVR, Ticketing, Mobile Messaging, WhatsApp Business, Conversational Commerce, CPaaS, SaaS, Payments, SMS, Apple Business Chat, RCS, SIP Trunking, Sign, AI chatbot, API en Customer Contact
Locaties
Medewerkers van CM.com
Updates
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"The room had no windows; you lose track of time and place, but you just keep going." When Jeroen was locked in a server room for 36 hours straight to restore our network, we knew things had to change. Now, our infrastructure is built with redundancy, ensuring such disruptions are a thing of the past. How has a challenge driven your innovation? #CM25 #innovation #outage
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CM.com announces its financial results for the first half of 2024, demonstrating ongoing strength in EBITDA, and Gross profit growth to record levels, while controlling OPEX. Momentum in topline performance improved since previous quarters. CM.com executed several eye-catching projects in Q2 2024, amongst others a large worldwide WhatsApp campaign. For FY 2024 CM.com expects a Normalized EBITDA of €14-18 million, and Free cash flow to turn positive by H2 2024. Read the press release:
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Did you know that CM stands for ClubMessage? It made sense when we were all about marketing messages for clubs. But, guess what? We often had people calling or even showing up looking for a massage! 😅 Turns out, "message" was often read as "massage." We decided to rebrand to CM.com to better represent our professional communication services. It's short, easy to remember, and perfectly fits what we do. No massages, just messages. What's the funniest misunderstanding you've had at work? We'd love to hear your stories! Share them in the comments below. 👇 #CM25 #NameChange #throwback
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Do you remember those times when we sent messages to be displayed on big screens? We would all patiently wait for our messages to show up, sharing thoughts, jokes, and even heartfelt announcements with everyone around. As we celebrate 25 years of CM.com, we want to hear your favorite memories! What kind of messages did you send? A funny comment, a shoutout to friends, or perhaps a declaration of love for someone special? Share your stories in the comments and let's take a trip down memory lane together! 💭 #CM25 #SMSmemories #ThrowbackThursday
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🎶 From Paris to Berlin, in every disco we get in! 🎶 Remember the days when ClubMessage was just starting? Our innovative SMS marketing transformed club promotions. We began with a single club, Highstreet, and soon expanded to many more across Europe. Join us in reminiscing about those beginnings. Read more about our first years on our blog as we celebrate 25 years of CM.com! #CM25 #ClubMessage #SMSmarketing
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Did you know? Eggs played a surprising role in the early days of CM.com! 🥚Think you can guess the connection? Drop your guesses below and stay tuned for the full story! #Throwback #CM25
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When your business profile on WhatsApp Business gets verified, you're awarded a green checkmark badge next to your business name. ✔️ The "green tick" functions on dual fronts – it safeguards your customers from falling prey to fraudulent activities, and concurrently amplifies the trust and perceptibility of your brand. Looking to earn the green tick of verification for your business? Here's how: https://lnkd.in/gCAuuSvA #WhatsApp #verification #greentick
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Happy Agents, Happy Customers – Achieve Both with The Platform Effect! 🌟 We believe that the happiness of customer service agents directly translates to the satisfaction of your customers. With just one platform, you can achieve both. That's what we call the Platform Effect. Whether you're looking to streamline operations or improve customer interactions, using one platform can make a significant difference. Discover how you can start making your agents and customers happier today: https://lnkd.in/enQUdgRF #CustomerService #Growth #Efficiency #EngagementPlatform
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Thanks to messaging apps, chatbots, and other conversational interfaces, the entire customer journey — from discovery to transaction — can now seamlessly unfold within a single conversational interface. Discover more on Brunel's latest episode of 'Ask the Pioneer', where Rutger de Ruiter and Remco Magielse discuss conversational channels and the impact of artificial intelligence (AI) on modern communication between businesses and consumers. 🎙️ https://lnkd.in/ek2wcdG5