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By examining application software as a type of rhetorical artifact, it is possible to highlight its social, ethical and moral implications. In this paper, we explore one possibility for such a lens: application software functioning as a... more
By examining application software as a type of rhetorical artifact, it is possible to highlight its social, ethical and moral implications. In this paper, we explore one possibility for such a lens: application software functioning as a visual enthymeme. To explore the applicability of that concept in HCI, we analyze one web application as a first step. In our analysis, we observe that interaction and usability are two features that support an application in functioning as a visual enthymeme. Also, online sharing could help the user take the role of the arguer. Our analysis allows us to outline the elements of a user-centric persuasive experience and shows promise for further explorations regarding the applicability of rhetoric in HCI.
Research Interests:
In this paper, we introduce a first pass of a rhetorical handbook intended for UI/UX designers. This handbook is based on an earlier version for graphic designers, introduced by Ehses & Lupton in 1988, in which diverse rhetorical concepts... more
In this paper, we introduce a first pass of a rhetorical handbook intended for UI/UX designers. This handbook is based on an earlier version for graphic designers, introduced by Ehses & Lupton in 1988, in which diverse rhetorical concepts are illustrated through graphic work. For the UI/UX version, we examined desktop, web and mobile interfaces in order to illustrate the same concepts. In this first pass, we observe that the three modes of appeal (i.e., pathos, ethos and logos) fluctuate throughout the user experience. Additionally, we learned that rhetorical operations aid describing the adjustments made on an interface to work in different platforms. Further, the rhetorical figures (tropes and schemes) help to describe conceptually the interface’s composition and interactions. The concepts presented in the handbook provide a framework to examine and critique user interfaces, through which the disciplines of user experience and rhetoric connect.
Research Interests:
This handbook is the result of an exploratory study that tries to connect rhetoric and user experience (UX). Here, the user interface (UI) becomes the middle point through which rhetorical figures can be applied to influence the user... more
This handbook is the result of an exploratory study that tries to connect rhetoric and user experience (UX). Here, the user interface (UI) becomes the middle point through which rhetorical figures can be applied to influence the user experience.

Based on the "Rhetorical Handbook" by Hanno Ehses and Ellen Lupton (1988).
Research Interests:
This paper introduces an approach for evaluating user interfaces built on visual rhetoric and the rhetorical notion of function. A personal informatics mobile application has been selected to exemplify the application of this approach.... more
This paper introduces an approach for evaluating user interfaces built on visual rhetoric and the rhetorical notion of function. A personal informatics mobile application has been selected to exemplify the application of this approach. Through the results of this example evaluation, this paper discusses the consequence of applying a rhetorical evaluation to a user interface. In this discussion, it is observed that inspecting the function performed by interface components takes into account experiences, communication, and meaning. In addition, it fosters reflection and criticism.

http://dx.doi.org/10.1145/2639189.2641209
Research Interests:
Borrador de capítulo para el libro "La Interacción Humano-Computadora en México", editado por J. Muñoz, J. M. González y J. A. Sánchez. Editorial Pearson, México. Detalles sobre el capítulo: * Presenta 10 fundamentos relacionados con el... more
Borrador de capítulo para el libro "La Interacción Humano-Computadora en México", editado por J. Muñoz, J. M. González y J. A. Sánchez. Editorial Pearson, México.

Detalles sobre el capítulo:
* Presenta 10 fundamentos relacionados con el diseño visual de interfaces de usuario.

* Presenta un marco de trabajo orientado al diseño para estudiantes de Diseño de Interacción Humano-Computadora.

* Incluye ejercicios para estudiantes enfocados en diseño visual que estudiantes de Computación e Ingeniería de Software pueden usar, pero también pueden ser usados en programas en departamentos académicos de diseño.
Research Interests:
En este trabajo se explica el proceso de análisis y replanteamiento de la arquitectura de información del sitio web del centro de recursos de aprendizaje e investigación de la UDLAP, conocido como CIRIA, señalando la importancia del sitio... more
En este trabajo se explica el proceso de análisis y replanteamiento de la arquitectura de información del sitio web del centro de recursos de aprendizaje e investigación de la UDLAP, conocido como CIRIA, señalando la importancia del sitio como un espacio para demostrar la filosofía de servicio al usuario y para reafirmar el concepto que define este centro.
Securing Information and Communication Systems (ICSs) is a highly complex process due in large part to the feedback relationship that holds between the users and the system and its 'ecosystem' of usage. Such a relationship is critical for... more
Securing Information and Communication Systems (ICSs) is a highly complex process due in large part to the feedback relationship that holds between the users and the system and its 'ecosystem' of usage. Such a relationship is critical for experience designers. The design of secure systems can thereby be enhanced by using principles from disciplines where similar relations hold, such as security engineering and adaptive systems. In this work, we propose a user experience design framework based on six principles and use a social networking system as an example of its application. The proposed design principles are grounded in complex systems theory. We address several potential security and privacy challenges inherent in the design of a large-scale adaptive system. By means of this framework we reflect upon the participation of an experience designer regarding the conceptualization, selection, review, and update of security and privacy matters. In this sense, we observe the role of the designer as a translator across disciplines. By introducing our framework, we also attempt to start a conversation about the challenges a designer faces in the appropriation of this role, either for the case of securing large-scale systems or in those situations where the boundaries of design and knowledge from other disciplines already overlap.
Education in Human-Computer Interaction Design (HCI/d) aims to instill a human-centered perspective among its students, encouraging a designerly way of thinking that allows them to develop creative solutions that consider the implications... more
Education in Human-Computer Interaction Design (HCI/d) aims to instill a human-centered perspective among its students, encouraging a designerly way of thinking that allows them to develop creative solutions that consider the implications and consequences of people interacting with technology. It has been known that a practicum (Schön, 1987) environment contributes to developing this way of thinking by means of reflection (Schön, 1987). We present in this paper a pedagogical approach based on narratives to be employed in studio-based courses for HCI/d. We discuss how oral and multimedia narratives support in conveying content-independent concepts that affect the learning experience. We propose a set of components to help the elaboration of these stories. Additionally, we introduce a conceptual space called the narrative cloud, which helps us to elaborate on the ideas regarding this approach and closely ties to the concept of distributed cognition (Hutchins, 2000). Therefore, the goal of this paper is establish a base for discussing a further development of this approach, or any framework or methods where narratives constitute a fundamental element that supports reflection in HCI/d education.
En las grandes ciudades, el avance tecnológico y el aumento de servicios informatizados han derivado en que parte de sus poblaciones, aquellos que están en constante contacto con aparatos tecnológicos y sobre todo empleando dichos... more
En las grandes ciudades, el avance tecnológico y el aumento de servicios informatizados han derivado en que parte de sus poblaciones, aquellos que están en constante contacto con aparatos tecnológicos y sobre todo empleando dichos servicios, estén consumiendo grandes cantidades de información, las cuales pueden percibirse primeramente como entidades dispersas pero que en realidad son tomadas como una unidad al momento de tomar una decisión, ya sea en el día a día o en situaciones particulares. Lo anterior corresponde de cierto modo a una gestión personal del conocimiento.

Determinar cuáles podrían ser las relaciones probables entre la información generada por los servicios resulta un problema complejo, pero también lo es el determinar la mejor representación de dicha información en este tipo de situaciones. Con lo anterior, se ha de tomar en cuenta también no sólo posibles restricciones como puede ser la naturaleza del dispositivo tecnológico mediante al cual accede el usuario a la información, sino también restricciones inherentes al usuario como puede ser su nivel de alfabetización informacional e informática.
Diseño de una interfaz para un cliente de mensajes instantáneos en un dispositivo móvil, tomando en cuenta un proceso de diseño con needfinding, postdesign, personas, diseño participativo, sketching, entre otros. Se platicó sobre una... more
Diseño de una interfaz para un cliente de mensajes instantáneos en un dispositivo móvil, tomando en cuenta un proceso de diseño con needfinding, postdesign, personas, diseño participativo, sketching, entre otros. Se platicó sobre una conjetura derivada a partir de un modelo basado en los modos de apelación de la retórica. La evaluación del prototipo tomó en cuenta la comunicabilidad de la ingeniería semiótica, usabilidad y una prueba simple a partir del modelo mencionado.
Filtrado no lineal de imágenes basado en un sistema de creación y muerte de partículas.
Information design, regarded as the act of creating usable messages, has a direct application on designing graphic user interfaces. In this regard, it is possible to consider schematic visualization as an option for users to unload... more
Information design, regarded as the act of creating usable messages, has a direct application on designing graphic user interfaces. In this regard, it is possible to consider schematic visualization as an option for users to unload cognitively through more stress on the visual characteristics of the interface. This represents a way to apply the Calm Technology paradigm proposed by Mark Weiser. By considering the level of iconicity conveyed into such an interface, the understanding of how schematics works on the interface should be evaluated under a different approach rather than a traditional usability evaluation, for example by doing a communicability test (from the Semiotic Engineering theory). Thus, this paper describes the overall process to design and evaluate an instant messaging client under these considerations and it also introduces a standpoint for interface design based on the three rhetoric appealing modes.
En este artículo se explica el proceso de diseño de información para una GUI de chat en un dispositivo móvil, en el cual se plantean métodos para la extracción de información en los usuarios y se llevan a cabo otras actividades con las... more
En este artículo se explica el proceso de diseño de información para una GUI de chat en un dispositivo móvil, en el cual se plantean métodos para la extracción de información en los usuarios y se llevan a cabo otras actividades con las cuales se busca que la interfaz resultante refleje el paradigma de Calm Technology, incorporando la visualización esquemática como apoyo. Además, se comentan los resultados de aplicar pruebas de comunicabilidad y se introduce un nuevo enfoque de diseño de interfaces basado en los modos de persuasión de la retórica.
Una problemática que existe actualmente es como diseñar aplicaciones web. El desarrollo de estas aplicaciones debería ajustarse a un modelo ingenieril como de cualquier software. Entre las opciones que se proponen actualmente, se... more
Una problemática que existe actualmente es como diseñar aplicaciones web. El desarrollo de estas aplicaciones debería ajustarse a un modelo ingenieril como de cualquier software. Entre las opciones que se proponen actualmente, se encuentra el Modelo de Diseño Orientado a Objetos de Hipermedia (OOHDM). En este trabajo se presenta el modelado con OOHDM de una aplicación de simulación web relacionada con nutrición animal, denominada SymWeb. Se describe brevemente cada una de las fases del modelo. Luego se presenta la metodología empleada en el desarrollo; se muestra una síntesis del análisis de requerimientos y cómo se conformaron los diagramas conceptuales y de navegación, así como la implementación. Se discuten los resultados obtenidos de la aplicación del modelo en el caso de SymWeb. Se concluyó que la principal aportación del OOHDM es facilitar la comunicación en un grupo interdisciplinario enfocados al desarrollo de una aplicación web.
Se propone una interfaz gráfica de usuario (GUI) de uno de los clientes de mensajes instantáneos por Internet (IRC) considerando computadoras con pantalla pequeña aplicándose dos métodos basados en el muestreo de experiencia (ES) para... more
Se propone una interfaz gráfica de usuario (GUI) de uno de los clientes de mensajes instantáneos por Internet (IRC) considerando computadoras con pantalla pequeña aplicándose dos métodos basados en el muestreo de experiencia (ES) para luego realizar con el resultado un ejercicio de búsqueda de necesidades. Luego, un modelo esquemático-radial se plantea para el proceso de rediseño el cual se fundamenta en el paradigma de diseño conocido en inglés como Calm Technology (CT).
By examining application software as a type of rhetorical artifact, it is possible to highlight its social, ethical and moral implications. In this paper, we explore one possibility for such a lens: application software functioning as a... more
By examining application software as a type of rhetorical artifact, it is possible to highlight its social, ethical and moral implications. In this paper, we explore one possibility for such a lens: application software functioning as a visual enthymeme. To explore the applicability of that concept in HCI, we analyze one web application as a first step. In our analysis, we observe that interaction and usability are two features that support an application in functioning as a visual enthymeme. Also, online sharing could help the user take the role of the arguer. Our analysis allows us to outline the elements of a user-centric persuasive experience and shows promise for further explorations regarding the applicability of rhetoric in HCI.
Research Interests:
In this paper, we introduce a first pass of a rhetorical handbook intended for UI/UX designers. This handbook is based on an earlier version for graphic designers, introduced by Ehses & Lupton in 1988, in which diverse rhetorical concepts... more
In this paper, we introduce a first pass of a rhetorical handbook intended for UI/UX designers. This handbook is based on an earlier version for graphic designers, introduced by Ehses & Lupton in 1988, in which diverse rhetorical concepts are illustrated through graphic work. For the UI/UX version, we examined desktop, web and mobile interfaces in order to illustrate the same concepts. In this first pass, we observe that the three modes of appeal (i.e., pathos, ethos and logos) fluctuate throughout the user experience. Additionally, we learned that rhetorical operations aid describing the adjustments made on an interface to work in different platforms. Further, the rhetorical figures (tropes and schemes) help to describe conceptually the interface’s composition and interactions. The concepts presented in the handbook provide a framework to examine and critique user interfaces, through which the disciplines of user experience and rhetoric connect.
Research Interests:
This paper introduces an approach for evaluating user interfaces built on visual rhetoric and the rhetorical notion of function. A personal informatics mobile application has been selected to exemplify the application of this approach.... more
This paper introduces an approach for evaluating user interfaces built on visual rhetoric and the rhetorical notion of function. A personal informatics mobile application has been selected to exemplify the application of this approach. Through the results of this example evaluation, this paper discusses the consequence of applying a rhetorical evaluation to a user interface. In this discussion, it is observed that inspecting the function performed by interface components takes into account experiences, communication, and meaning. In addition, it fosters reflection and criticism.
Research Interests:
Presentación de capítulo para el libro "La Interacción Humano-Computadora en México", editado por J. Muñoz, J. M. González y J. A. Sánchez. Pearson, México. Detalles sobre el capítulo: * Presenta 10 fundamentos relacionados con el... more
Presentación de capítulo para el libro "La Interacción Humano-Computadora en México", editado por J. Muñoz, J. M. González y J. A. Sánchez. Pearson, México.

Detalles sobre el capítulo:
* Presenta 10 fundamentos relacionados con el diseño visual de interfaces de usuario.
* Presenta un marco de trabajo orientado al diseño para estudiantes de Diseño de Interacción Humano-Computadora.
* Incluye ejercicios para estudiantes enfocados en diseño visual que estudiantes de Computación e Ingeniería de Software pueden usar, pero también pueden ser usados en programas en departamentos académicos de diseño.
Securing Information and Communication Systems (ICSs) is a highly complex process due in large part to the feedback relationship that holds between the users and the system and its 'ecosystem' of usage. Such a relationship is critical for... more
Securing Information and Communication Systems (ICSs) is a highly complex process due in large part to the feedback relationship that holds between the users and the system and its 'ecosystem' of usage. Such a relationship is critical for experience designers. The design of secure systems can thereby be enhanced by using principles from disciplines where similar relations hold, such as security engineering and adaptive systems. In this work, we propose a user experience design framework based on six principles and use a social networking system as an example of its application. The proposed design principles are grounded in complex systems theory. We address several potential security and privacy challenges inherent in the design of a large-scale adaptive system. By means of this framework we reflect upon the participation of an experience designer regarding the conceptualization, selection, review, and update of security and privacy matters. In this sense, we observe the role of the designer as a translator across disciplines. By introducing our framework, we also attempt to start a conversation about the challenges a designer faces in the appropriation of this role, either for the case of securing large-scale systems or in those situations where the boundaries of design and knowledge from other disciplines already overlap.
¿Qué es la creatividad? ¿Cómo ser creativo? ¿Es la creatividad un mito? Charla sobre la creatividad vs. diseñar.
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What is creativity? How to be creative? Is creativity a myth? A talk about creativity vs. designing.
This work explains the information architecture and information design for the Information and Learning Resources Center at Universidad de las Américas Puebla (UDLAP).
This workshop was offered to Information Technologies and Computer Science undergraduate students as an introduction to the concept of design and how valuable is the visual design among the interactive systems.
Introducción al Design Thinking.
Relación del diseño estratégico y la arquitectura de información.