The availability of the 2023 March release of Medicare Content Navigator modules is delayed.
Clinical revisions for Medicare Navigator content updates are now available within InterQual® Cloud Solutions within Clinical Reference for each Medicare Navigator content module. This report provides revision history for LCD/NCD updates and indicates potential impact to a medical review based on these changes.
Additionally, the 2024 March InterQual® Release Clinical Revisions and other supporting materials are delayed. Updates on the availability of these materials will be forthcoming.
InterQual® content remains available through InterQual® Cloud Solutions and we continue to have a high level of confidence that InterQual® Cloud Solutions have not been affected by the Change Healthcare cyber security issue. If we suspect any issue with the system, we will immediately take action and disconnect. Thank you for your patience.
Posted on
Mar 01, 2024 - 19:44 EST
This message is intended for InterQual® Cloud Solutions customers.
The InterQual® Cloud Solutions system will be undergoing routine maintenance during the maintenance window below:
• Start: Friday Apr. 5, 2024, 9:00 p.m. ET
• End: Friday Apr. 5, 2024, 10:00 p.m. ET
The InterQual® Cloud Solutions test and production environments will be available during this maintenance window, though users may experience degraded performance while maintenance activities are occurring.
Posted on
Apr 03, 2024 - 12:29 EDT
Scheduled -
Optum will be completing planned system maintenance for the Month of May according to the following schedule.
Maintenance Schedule
Begin: May 9, 5 p.m. ET – Update
End: May 10, 4 a.m. ET
(Duration of 11 hours)
Begin: May 10, 9 p.m. ET
End: May 12, 9 p.m. ET
(Duration of 48 hours)
Begin: May 15, 11 p.m. ET
End: May 16, 3 a.m. ET
(Duration of 4 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience,
REF 703350
May 09, 2024 - 13:58 EDT
In September 2021, the USPS® announced that beginning in 2023, rate adjustments will occur twice a year, in January and in July 1.
In accordance with this schedule, please note the following USPS rates that take effect July 14, 2024, proposed by the Postal Regulatory Commission:
Current Rate New Rate
Stamped Single-Piece 0.68 0.73
MAADC Automation 0.571 0.622
AADC Automation 0.547 0.593
5-Digit Automation 0.507 0.545
We appreciate your business and continue to strive for excellence serving you. Please contact your Account Manager or Senior Client Executive with questions or concerns.
1. Postal Service Announces New Market Dominant Price Adjustment Schedule
REF 705950
Posted on
May 16, 2024 - 16:41 EDT
This message is for Epic AutoReview customers only.
We have become aware that the Epic special updates listed below contain a change to the data element denoting administered medications in the clinical payload. This change impacts AutoReview's ability to process the administered medication information.
E10513333 - May 2023 version
E10607068 - August 2023 version
E10702138 - November 2023 version
We are working to implement an enhancement to handle the code change, and are coordinating with Epic to address future disruptions.
In the meantime, any organizations that have taken or are planning to take any of these special updates will not see administered medications reflected in AutoReview until the enhancement is implemented.
Please do not hesitate to reach out if you have any additional questions.
REF 700900
Posted on
May 17, 2024 - 17:04 EDT
Optum will administer system maintenance impacting normal Clinical Exchange services according to the maintenance schedule below:
Maintenance Schedule:
Begin: Tues., June 18, 2024, 10 p.m. ET
End: Wed., June 19, 2024, 1 a.m. ET
(Duration of 3 hours)
The Clinical Exchange product may be unavailable during maintenance.
Ref#719900
Posted on
Jun 12, 2024 - 11:17 EDT