Paddle

We do it for you. A message we’ve been using at Paddle to talk about how as a Merchant of Record we handle your payments, taxes, subscription management, and more. And “do it for you” doesn’t mean we give you the tools to do it. We do it. → Handle the currency conversion. → Fight the chargeback. → Pay the taxes. Over to Philip Watson for this one. He takes a closer look at how we handle your taxes ⤵️

🚨 CHAOS AHEAD 🚨 (Controlled, intentional and measured that is 😇) Chaos testing essentially injects a little bit of confusion into a system. It’s key to our engineering practices at Paddle, we constantly use it to improve our systems and processes and think it could be invaluable for your business too. Here’s a quick look at how we run it: 🔸 It’s a one-time testing round, done periodically 🔸 Our engineers prepare a micro-service for testing 🔸 They produce a bunch of different scenarios and change the code required 🔸 The scenarios help us test the behaviour of the system in detail when we have a timeout or other service issue

We'll be at B2B Rocks in Paris at @Station F on September 25 & 26. Will you be there? Let us know in the comments

⚽️ Football fan? Then, join the SaaS Euro Pool  ️  We're giving away Bose Headphones and lots of other prizes from SaaStock, Dealfront, Younium, UserActive, Tekpon & Reditus | B2B SaaS Affiliate Marketing Software & Network. You can battle against your SaaS colleagues or create an internal company battle when adding your company name. Join it here: https://lnkd.in/egudSqNV

📈 Quality data powers pricing success. But what exactly should you be looking at during the data collection phase? 1/ Are you talking to the right people? If you ask an audience that hasn’t ever seen or used your product, you may be wasting your time (and money). 2/ Are people who they say they are? It’s perhaps unsurprising that many people lie to get paid for a survey. 3/ Do people understand the questions you’re asking? You can have the smartest, most qualified respondents, but if they don’t understand the questions, they won’t answer correctly.

The most important thing to know about SaaS sales tax? There’s no standardized system across the board. Here's the deal: if you don't understand the regulations in the jurisdictions you're selling to, you're going to have a bad time. And by bad time, we mean getting slapped with some *seriously* hefty penalties—and it can impact your exit strategy—eek! But fear not my tax-curious friend, we put together this roundtable to help software businesses like yours understand everything you need to consider. https://bit.ly/3yQvgeY

Here are the key takeaways from our CFO Philip Watson's talk with Paul Barnhurst, The FPandA Guy: 🔸 Future skills in FP&A While finance basics are crucial, future FP&A roles will need skills in data science and coding along with strong communication abilities. 🔸 Continuous Improvement Strive for small, daily improvements (1% better every day) to drive long-term success through consistent measurement and optimization. 🔸 Rolling forecasts Use an 18-month rolling forecast to gain insights into future performance, requiring the right tools, skilled staff, and solid processes. 🔸 Path to CFO FP&A is excellent preparation for a CFO role, offering experience in business operations, forecasting, and financial strategy. 🎧 Listen here: https://spoti.fi/4bKxhI8

We're at Adapty.io Conf next week. 🇵🇱 Robbie will be sharing valuable—data-backed—strategies on how to acquire and retain your web-to-app customers. We'd love to connect with you at the event—reach out to Robbie or Ollie if you'd like to meet up. 👋 https://bit.ly/459likQ

Amazing two days spent with the Paddle team at SaaStr Europa! 🌟 Had the pleasure of engaging in insightful conversations with #Founders, #CTOs, #CFOs, and many more SaaS leaders. It’s always valuable to hear the good, the bad, and the ugly about creating a successful tech company. Here are two key themes that kept coming up: 1️⃣ The "Frankenstack" Dilemma: Many started with their own payments stack, but rapid growth has left them with a "Frankenstack"— overly complicated and not meeting current needs. 2️⃣ Tax Complexity: A few months ago, hitting tax thresholds seemed distant, but now that they've been surpassed, dealing with the resulting complexity has become a significant challenge. These conversations are a reminder of the dynamic challenges we face in the SaaS world and the importance of staying agile and informed. Happy to carry on the conversations - Feel free to drop me a message #SaaStrEuropa #SaaS #TechLeadership #GrowthChallenges #PaymentSolutions #TaxComplexity 📸 - Tom Greenwood, Vivien Shao, Nicole K.

We're heading to SaaStanak in Croatia next week. 🇭🇷 And we've got a t-shirt with (y)our name on it – come say hi to Glyn Lewis, Tom Greenwood, Christian Goldsmith, and Andrew Davies (who will be speaking on growth levers). We're looking forward to connecting with you—feel free to drop the team a message if you'd like to meet. See you there! 👋