Member Services Specialist

The American Society of Radiologic Technologists is seeking an experienced customer service professional to join our friendly, dynamic, nontraditional contact center.  Our member services specialists are at the heart of our nonprofit organization and promote the medical imaging profession by interacting with members via phone, email and chat. The successful candidate will be highly professional, personable, collaborative and service driven.

Responsibilities

·        Thoroughly and efficiently gathers information to proactively fulfill needs, create records and place orders while providing information regarding services and benefits.

·        Will process membership and product orders, tracks and reviews continuing education certificates while receiving inbound and making outbound phone calls.

·        Communicates new and emerging issues, maintains reports and ensures accurate data entry.

ASRT employees enjoy a 100-percent-employer-paid comprehensive benefits package, tuition reimbursement, community outreach, vacation and sick time, holiday pay and an exquisite 401(k) plan. 

ASRT is an equal opportunity employer.

All newly hired employees are subject to the E-Verify Employment Eligibility Verification Program.