White Papers / Case Studies

Sponsor: Gale, a Cengage Company 

Posted: Nov 2019

Digital Humanities in Action: How Academic Libraries Play a Prominent Role in Advancing Digital Humanities on Campus

The use of digital humanities capabilities is transforming the study of humanities at colleges and universities worldwide—and academic libraries are playing a central role in guiding the use of these technologies. 
Download the white paper that highlights the conclusions from a study involving nearly 200 academic librarians from around the world, conducted in June and July 2019 by Library Journal in conjunction with Gale, a Cengage Company.

Click Here To Download This White Paper

Sponsor: LaptopsAnytime

Posted: Dec 2017

Welcome to Central Library. Your Device of Choice Is Waiting.

Austin Public Library and LaptopsAnytime Invest in Community Change, One Device at a Time

Austin Public Library had a vision for the new Central Library—create a sense of community in a growing downtown. This case study explores how LaptopsAnytime helped fulfill that vision with five self-service kiosks. Each 30-device kiosk accommodates multiple device types so patrons find their laptop or tablet of choice.

Click Here To Download This Case Study

Sponsor: LearningExpress

Posted: Nov 2017

Information & Media Literacy: Skills Needed in Today’s World

Extraordinary digital innovation has brought about a global information society and has radically changed information access and standards of authority and reliability — straining the educational and labor market infrastructures needed to confront this change. Read the LearningExpress-sponsored white paper on skills needed in today’s world to decipher information sources.

Click Here To Download This Case Study

Sponsor:  Beanstack

Posted: Nov 2017

Designing High-Participation Summer and Winter Reading Programs

Aggregating the results of over 2,000 summer reading programs, and looking deeper at the libraries which have run the highest participation summer programs, our data shows that seemingly small decisions about registration, logging, incentives, and other features can have a measurable impact. This report provides an overview of key insights and recommends some best practices that are enabling top-performing libraries to get the most out of their reading programs.

Click Here To Download This Case Study

Sponsor: Communico

Posted: Nov 2017

The Challenge: Breaking Out from Data Silos

In this case study, interim CEO Michael Gannon explores the challenges Prince George’s County Memorial Library System (PGCMLS) faced in providing digital services to its patrons.

He says that the library’s digital needs ranged from event management to a mobile app, and that it had become increasingly difficult to manage the different systems. For all their usefulness, the different systems were “silos” incapable of talking to one another.

Using the Communico suite, PGCMLS migrated from a fragmented, multi-vendor approach to an integrated cloud based platform. They now find themselves able to provide what their customers expect.

Click Here To Download This Case Study

Sponsor: Baker & Taylor

Posted: Sep 2017

Gail Borden PL Finds Costs Savings & Increased Efficiency

Gail Borden PL serves the fifth largest population in Illinois with a circulation of more than 2 million items. They were challenged to find efficiencies that would result in overall cost savings, free up staff time and put more attention on customer engagement. Their partnership with Customized Library Services by Baker & Taylor allowed them to meet those goals and work on some important new initiatives that had been on their wish list. Download the case study to see how this partnership improved their Tech Services Department.

Click Here To Download This Case Study

Sponsor: ByWater Solutions

Posted: Jun 2017

Why Now is the Time to Move to a Collaborative Web Based ILS Platform

More and more libraries are finding that their proprietary, client based ILS products are no longer fulfilling their needs. Locked down systems that provide little in the way of open collaboration and interoperability are losing ground to more progressive, lightweight platforms that are open to working with other third party systems and provide unfettered access to the libraries’ own data. Learn how a public library system replaced their client based proprietary ILS and how that change opened doors to other improvements within their library that they never would have explored otherwise.

Click Here To Download This Case Study

Sponsor: SAGE

Posted: Apr 2017

Academic Insights:
Innovation From LJ Movers Class of 2016

As change comes to academic institutions of all types—four-year colleges and universities, community colleges, technical and vocational schools, and professional schools—their library services are changing as well. LJ’s 2016 Academic Movers present a snapshot of some of the large and small shifts happening on campuses worldwide. The interviews featured in this collection, sponsored by SAGE Publishing, offer a closer look at the innovative work they’re doing to meet those changes head-on.

Click Here To Download The Insights

Sponsor: Agati

Posted: Mar 2017

A Practical Guide to Choosing
the Right Furniture for Your Library

What integral elements  of design and construction create the most effective library furniture for contemporary libraries? Because the answer is not always obvious, AGATI has compiled all dimensions of our experience building furniture for academic and public libraries into a short paper just for librarians looking to create the best learning environments possible for their patrons.

Click Here To Download This Case Study

Sponsor: Userful

Posted: Feb 2017

10 Key Questions to Ask When Evaluating Public Computing Solutions

When searching for the right public computing solution, it’s easy to get overwhelmed by all the options out there. Librarians always want to ensure they’re getting the best solution for their needs. Knowing the right questions to ask saves time, and ensures librarians make a good purchase decision. This document outlines the 10 Key Questions to Ask When Evaluating Public Computing Solutions. It is a must-have for all library technology decision-makers.

Click Here To Download This PDF

Sponsor: Gale Cengage Learning

Posted: August 2016

Learn How Public Libraries Can Deliver Accredited High School Diplomas to Adults

Read about Denver Public Library’s (DPL) solution to a challenge uncovered in their community needs assessment—14 percent of their adults population did not complete high school.

To address this local educational crisis, DPL implemented the program Career Online High School, a high school completion program that allows libraries to offer accredited high school diplomas and career certificates to adult learners.

Click Here To Download This Case Study

Sponsor: School Outfitters

Posted: May 2016

Finding New Life in an Old Space:
Making the move from library to media center

The very idea of libraries is evolving. Traditional hushed, book-lined environments are being replaced by contemporary workspaces and becoming hubs of collaboration. School Outfitters had an opportunity to work with a local school to modernize their space, transforming it from a sparsely-populated room to one of the busiest in the building.

Click Here To Download This Case Study

Sponsor: Gale Cengage Learning

Posted: April 2016

Data-Driven Decision Making Ideally Locates New Library Construction

How well do you know your community? Who are they? What are they interested in? How do you know?

Public libraries are the core of their communities and with Analytics On Demand, you can take data-driven decision making and community engagement to the next level.

Learn how Dedham Public Library determined where to build new library and developed new services with Gale’s Analytics On Demand.

Click Here To Download This Case Study

Sponsor: Book Systems

Posted: March 2016

The Challenge: Combining a Robust ILS with Ease of Implementation and Use

Not many libraries migrate to a new integrated library system (ILS) twice in one year – but the Blount County Public Library (BCPL) did! This case study explores BCPL Director, K.C. Williams’ experience and their decision to leave the statewide system and implement Atriuum to meet their needs.

Click Here To Download This Case Study

Sponsor: Comprise

Posted: June 2013

How You Can Benefit from Self Service Payments!

Every day, Spartanburg County Public Libraries uses Comprise’s revolutionary unified payment solution to process tens of thousands of dollars in payments for print services, fines and fees, and donations; most of it without staff involvement! Libraries that have executed the unified payment system have seen their total revenues grow, perfect audits, and happier staff & patrons, which the Spartanburg County Public Libraries can vouch for.

Comprise offers the only PCI-compliant Unified Payment System encompassing point of sale, online, and in-library self-service transactions with a full portfolio of consolidated reports. Our system is compatible with all leading ILS. We work directly with our customers and are committed to their satisfaction 24/7. Learn how your library can begin building a Unified Payment System and offer convenience to your patrons at the same time!

Click Here To Download This Case Study

Sponsor: Infor

Posted: April 2013

See How Kingston Frontenac PL Created a One-Stop Discovery Resource for Patrons

Increasingly, libraries are looking to replace the traditional online catalog with a discovery layer that’s more engaging and visually appealing. A new approach to discovery combines the catalog with the library’s website. Now library users have a single environment to explore not only collections, but also the wide array of services the library offers.

Iguana is a web portal and discovery platform that brings a library’s website and catalog together in one environment. Implemented world-wide, Iguana is becoming the platform of choice for libraries looking to revamp their web presence while providing users a best-in-breed discovery service. At Kingston Frontenac Public Library in Kingston, Ontario, Canada, the library has seen the benefits: more engaged users who explore collections and partake in the many services that the library offers.

Click Here To Download The Iguana Case Study

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Sponsor: Baker & Taylor

Posted: Sep 2017

Gail Borden PL Finds Costs Savings & Increased Efficiency

Gail Borden PL serves the fifth largest population in Illinois with a circulation of more than 2 million items. They were challenged to find efficiencies that would result in overall cost savings, free up staff time and put more attention on customer engagement. Their partnership with Customized Library Services by Baker & Taylor allowed them to meet those goals and work on some important new initiatives that had been on their wish list. Download the case study to see how this partnership improved their Tech Services Department.

Click Here To Download This Case Study

Sponsor: ByWater Solutions

Posted: Jun 2017

Why Now is the Time to Move to a Collaborative Web Based ILS Platform

More and more libraries are finding that their proprietary, client based ILS products are no longer fulfilling their needs. Locked down systems that provide little in the way of open collaboration and interoperability are losing ground to more progressive, lightweight platforms that are open to working with other third party systems and provide unfettered access to the libraries’ own data. Learn how a public library system replaced their client based proprietary ILS and how that change opened doors to other improvements within their library that they never would have explored otherwise.

Click Here To Download This Case Study

Sponsor: SAGE

Posted: Apr 2017

Academic Insights:
Innovation From LJ Movers Class of 2016

As change comes to academic institutions of all types—four-year colleges and universities, community colleges, technical and vocational schools, and professional schools—their library services are changing as well. LJ’s 2016 Academic Movers present a snapshot of some of the large and small shifts happening on campuses worldwide. The interviews featured in this collection, sponsored by SAGE Publishing, offer a closer look at the innovative work they’re doing to meet those changes head-on.

Click Here To Download The Insights

Sponsor: Agati

Posted: Mar 2017

A Practical Guide to Choosing
the Right Furniture for Your Library

What integral elements  of design and construction create the most effective library furniture for contemporary libraries? Because the answer is not always obvious, AGATI has compiled all dimensions of our experience building furniture for academic and public libraries into a short paper just for librarians looking to create the best learning environments possible for their patrons.

Click Here To Download This Case Study

Sponsor: Userful

Posted: Feb 2017

10 Key Questions to Ask When Evaluating Public Computing Solutions

When searching for the right public computing solution, it’s easy to get overwhelmed by all the options out there. Librarians always want to ensure they’re getting the best solution for their needs. Knowing the right questions to ask saves time, and ensures librarians make a good purchase decision. This document outlines the 10 Key Questions to Ask When Evaluating Public Computing Solutions. It is a must-have for all library technology decision-makers.

Click Here To Download This PDF

Sponsor: Gale Cengage Learning

Posted: August 2016

Learn How Public Libraries Can Deliver Accredited High School Diplomas to Adults

Read about Denver Public Library’s (DPL) solution to a challenge uncovered in their community needs assessment—14 percent of their adults population did not complete high school.

To address this local educational crisis, DPL implemented the program Career Online High School, a high school completion program that allows libraries to offer accredited high school diplomas and career certificates to adult learners.

Click Here To Download This Case Study

Sponsor: School Outfitters

Posted: May 2016

Finding New Life in an Old Space:
Making the move from library to media center

The very idea of libraries is evolving. Traditional hushed, book-lined environments are being replaced by contemporary workspaces and becoming hubs of collaboration. School Outfitters had an opportunity to work with a local school to modernize their space, transforming it from a sparsely-populated room to one of the busiest in the building.

Click Here To Download This Case Study

Sponsor: Gale Cengage Learning

Posted: April 2016

Data-Driven Decision Making Ideally Locates New Library Construction

How well do you know your community? Who are they? What are they interested in? How do you know?

Public libraries are the core of their communities and with Analytics On Demand, you can take data-driven decision making and community engagement to the next level.

Learn how Dedham Public Library determined where to build new library and developed new services with Gale’s Analytics On Demand.

Click Here To Download This Case Study

Sponsor: Book Systems

Posted: March 2016

The Challenge: Combining a Robust ILS with Ease of Implementation and Use

Not many libraries migrate to a new integrated library system (ILS) twice in one year – but the Blount County Public Library (BCPL) did! This case study explores BCPL Director, K.C. Williams’ experience and their decision to leave the statewide system and implement Atriuum to meet their needs.

Click Here To Download This Case Study

Sponsor: Comprise

Posted: June 2013

How You Can Benefit from Self Service Payments!

Every day, Spartanburg County Public Libraries uses Comprise’s revolutionary unified payment solution to process tens of thousands of dollars in payments for print services, fines and fees, and donations; most of it without staff involvement! Libraries that have executed the unified payment system have seen their total revenues grow, perfect audits, and happier staff & patrons, which the Spartanburg County Public Libraries can vouch for.

Comprise offers the only PCI-compliant Unified Payment System encompassing point of sale, online, and in-library self-service transactions with a full portfolio of consolidated reports. Our system is compatible with all leading ILS. We work directly with our customers and are committed to their satisfaction 24/7. Learn how your library can begin building a Unified Payment System and offer convenience to your patrons at the same time!

Click Here To Download This Case Study

Sponsor: Infor

Posted: April 2013

See How Kingston Frontenac PL Created a One-Stop Discovery Resource for Patrons

Increasingly, libraries are looking to replace the traditional online catalog with a discovery layer that’s more engaging and visually appealing. A new approach to discovery combines the catalog with the library’s website. Now library users have a single environment to explore not only collections, but also the wide array of services the library offers.

Iguana is a web portal and discovery platform that brings a library’s website and catalog together in one environment. Implemented world-wide, Iguana is becoming the platform of choice for libraries looking to revamp their web presence while providing users a best-in-breed discovery service. At Kingston Frontenac Public Library in Kingston, Ontario, Canada, the library has seen the benefits: more engaged users who explore collections and partake in the many services that the library offers.

Click Here To Download The Iguana Case Study