In 1969, New Look opened its first store in Taunton. Fast forward to more than 40 years later, New Look has grown to be a truly global brand, with 593 stores in the UK and 302 stores across Europe and Asia. New Look delivers to more than 120 countries worldwide through their online store and continues to sit at the forefront of fashion trends all over the globe - with 800 new products being uploaded to the online store every week, you can be sure that you’ll find cutting-edge wardrobe updates every time you look online!
New Look’s commitment to fashion isn’t just surface level. In recent years, New Look has worked hard to improve the sustainability and ethics of the business. Its ethical sourcing strategy puts workers’ needs first, requiring all steps in the supply chain to adhere to a set of standards for fair and safe working conditions. New Look has also developed a Forest and Fabric policy to support endangered forestry regions. These and other initiatives highlight New Look’s innovative, thoughtful approach to fashion - which means you can stand by the ethics of your fashion choices, without having to compromise on style or quality.
How do I use my New Look discount code?
When shopping online, you can enter your discount code in My Bag, before you checkout. That way you’ll see how much you’re saving as you go!
What is New Look’s refund policy?
If you’re not happy with your New Look purchase, you can easily return your item to one of their UK stores or through their website for a full refund or exchange within 28 days (or 14 days for sale items). Check out the
returns and refunds page online for more details.
How can I track my New Look delivery?
New Look offers a range of delivery options, including next day delivery, evening delivery, and click and collect. The date of delivery will be listed at the checkout, and you’ll get an email and text message confirming delivery as well. Some delivery options will give you live tracking updates - check out the
delivery page online for more details.
Where is my nearest New Look Store?
You can locate your nearest New Look store with the online
store finder.
What is a New Look Store Card?
The New Look Store Card makes it even easier to stay on top of the latest fashion trends. New Look cardholders can buy now and pay later, plus you get access to exclusive offers and more choice online.
Call New Look: 0344 499 6690
Call the New Look Store Card team: 0371 781 3051
Write to New Look: New Look Customer Services, New Look Retailers Ltd, Mercery Road, Weymouth, DT3 5HJ
