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Business Profile

Business Profile

StackCommerce

Online Retailer

Business Profile

StackCommerce

21 Market St

Venice, CA 90291-3603

Contact Information

21 Market St

Venice, CA 90291-3603

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BBB Rating & Accreditation

Accredited Since: 12/4/2015

Years in Business: 9

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Customer Reviews

3.93/5

Average of 754 Customer Reviews

Customer Complaints

376 complaints closed in last 3 years

157 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 12/4/2015

Years in Business: 9

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Map

Overview

StackCommerce is on a mission to enable people to organically discover products and brands they love on the publications and media they engage with every day.

Business Details

Location of This Business
21 Market St, Venice, CA 90291-3603

BBB File Opened:7/3/2013
Years in Business:9
Business Started:1/1/2012
Business Incorporated:4/11/2012 in DE, USA
Accredited Since:12/4/2015
Type of Entity:Corporation
Number of Employees:60
Business Management
  • Mr. Josh Payne, Founder/CEO
  • Ms. Anna Cole
  • Ms. Elizabeth Weyand, Recruiter/Hiring Coordinator
Additional Contact Information

Industry Tip

BBB Tip: Smart Shopping Online

Read More

Customer Complaints

376 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Delivery Issues
Status: Resolved
anonymous user
On 2021-03-21 I purchased a microcomputer course through a website called GDGT.com. It the site said the value of the course was in excess of USD$1,200, and with tax the purchase price was $53.00. Two days later, after reading the advert again I questioned if I had to purchase hardware (microcomputer and kits of parts) to follow all of the courses. I sent an email asking if parts were included. I received an apology that they forgot to include the code and URL to redeem the course. They never answered my question about needing to purchase additional pats. Three times I sent the same question and asking for a refund if parts were not included. Three times they told me I redeemed the course code and was no longer eligible for the refund. Each time I reminded them I did not click any links and never opened any web pages or redeemed any course material. Read More

Desired Outcome

Refund

Customer Reviews

754 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

fgf

(5 stars)

05/07/2021

Provided excellent and fast support - which I truly needed while recovering from a computer failure.

Business Details

Location of This Business
21 Market St, Venice, CA 90291-3603

BBB File Opened:7/3/2013
Years in Business:9
Business Started:1/1/2012
Business Incorporated:4/11/2012 in DE, USA
Accredited Since:12/4/2015
Type of Entity:Corporation
Number of Employees:60
Business Management
  • Mr. Josh Payne, Founder/CEO
  • Ms. Anna Cole
  • Ms. Elizabeth Weyand, Recruiter/Hiring Coordinator
Additional Contact Information

Local BBB

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.