Contact CDC-INFO

Get a COVID-19 vaccine as soon as you can. Widespread vaccination is a critical tool to help stop the pandemic. If you need help finding a COVID-19 vaccine provider near you, please visit the Vaccines.gov website. You can also text your zip code to 438829 (English), 822862 (Spanish) or call 1-800-232-0233 (TTY: 888-720-7489) for assistance.

CDC does not schedule vaccination appointments and cannot assist with verifying, rescheduling or cancelling your vaccination. If you need to verify, reschedule, or cancel a COVID-19 vaccination appointment, contact the location that set up your appointment. If you need to schedule a second-dose appointment and the location where you received your first dose is no longer offering COVID-19 vaccine, you may be able to get your second dose at another location. Contact your state or local health department for help or look for other COVID-19 vaccination providers near you using the Vaccines.gov website.

Please keep in mind that health departments may be experiencing a high volume of inquiries, so it may take more time than usual for them to respond to requests. Check the website of your state or local health department for updates.

If you think you or someone in your care is experiencing a medical emergency, call 9-1-1 and go to the nearest hospital emergency room right away. If you think you or someone in your care is having an adverse event following vaccination but it is not an emergency, contact a healthcare provider for medical advice. Visit the CDC website for more info on vaccine safety.

Report adverse events to the Vaccine Adverse Event Reporting System (VAERS). To learn more, visit the VAERS website or call them directly at 1-800-822-7967.

States and jurisdictions across the United States are using different web-based applications for vaccination clinic management. One of those systems is the Centers for Disease Control and Prevention’s (CDC) Vaccine Administration Management System, or VAMS. Contact your health department to find out which vaccination management system they are using for vaccine enrollment and scheduling. If you are a VAMS user and have questions, visit CDC’s VAMS FAQs page.

If you still have questions, please contact the COVID-19 Administration Reporting Systems (CARS) Help Desk at 1-833-748-1979.