British Airways passengers suffer baggage chaos at Heathrow

British Airways has apologised to passengers after a ‘temporary technical fault’ disrupted its baggage system at Heathrow Airport (Alamy/PA)

By Neil Lancefield, PA Transport Correspondent

British Airways has apologised to passengers after a “temporary technical fault” disrupted its baggage system at Heathrow Airport.

Many travellers on flights departing from the west London airport did not have their checked-in luggage put on the plane, while some of those on arriving flights faced long delays to retrieve their baggage.