Cisco Unified Communications Manager Express

Data Sheets and Product Information

Data Sheets

• Cisco Unified Communications Manager Express Version 14 Data Sheet 13-Oct-2022
• Cisco Unified Communications Manager Express 11.0 Data Sheet 15-Feb-2017
• Cisco Unified Communications Manager Express 11.5 Data Sheet 05-Aug-2016

End-of-Life and End-of-Sale Notices

• English

  • End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Unified Communications Manager Express Version 14 02-Feb-2022
  • End-of-Sale and End-of-Life Announcement for the Cisco Communications Manager Express Version 12 Licenses 02-Nov-2020
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Express (CME) Endpoint Classic Licensing Offers 29-May-2018
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Express Licenses for ISR G1 17-Sep-2013
  • End-of-Sale and End-of-Life Announcement for the Arc Express Attendant Console for Cisco Unified CallManager Express 20-Apr-2012
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified CallManager Express Select Feature Licenses 10-Oct-2008

Security Notices

Field Notices

• Field Notice: FN - 72250 - Cisco SUDI Certificate Expires When Registered to a PKI and Used to Configure Certain Functionalities on Some Catalyst Switching Platforms - Workaround Provided 22-Nov-2021
• Field Notice: FN - 62686 - U.S. Daylight Saving Time (DST) Policy Changes Effective March 2007 - Cisco CallManager Express (CCME) 05-Apr-2007
• Field Notice: Cisco CallManager Express Sites May Experience One Way Audio With Cisco Unity Express Auto-Attendant Call Transfers to IP Phones 02-Jun-2005
• Field Notice: Certain Uses of GUI Interface With Cisco CallManager Express and Cisco Unity Express May Cause Instability of Voice Gateway 23-Nov-2004
• Field Notice: CallManager Express Sites May Experience One Way or No Way Audio With AIM-VOICE-30 or AIM-ATM-VOICE-30 and CME Release 3.0 or Later May See Router Reloads 26-Aug-2004

Security Advisories, Responses and Notices

• XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page 10-Jul-2015
• Cisco Unified Communications Manager Express Denial of Service Vulnerabilities 09-Nov-2014
• Cisco Unified Communications Manager Express Vulnerability 31-May-2014
• Voice Vulnerabilities in Cisco IOS and Cisco Unified Communications Manager 10-Dec-2011

Release and Compatibility

Compatibility Information

• Cisco Unified Communications Manager Express Version 14.1

  • Unified CME 14.1 Supported Firmware, Platforms, Memory, and Voice Products 29-Oct-2023
  • Virtual CME 14.1 Supported Firmware, Platforms, Memory, and Voice Products 02-Feb-2021

• Cisco Unified Communications Manager Express Version 12.6

  • Virtual CME 12.6 Supported Firmware, Platforms, Memory, and Voice Products 15-Apr-2019
  • Unified CME 12.6 Supported Firmware, Platforms, Memory, and Voice Products 14-Apr-2019

• Cisco Unified Communications Manager Express Version 12.0

  • Cisco Unified CME 12.0 Supported Firmware, Platforms, Memory and Voice Products 19-Jun-2017
• Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix 11-Apr-2024
• Unified CME Platform Protocol Compatibility Matrix 28-Jul-2021
• Cisco Unified Communications Manager Express Localization Matrix 14-Jul-2016 (XLSX - 23 KB)

Release Notes

• Cisco Unified Communications Manager Express Version 14.1

  • Release Notes for Cisco Unified Communications Manager Express, 14.1 28-Jul-2021

• Cisco Unified Communications Manager Express Version 12.6

  • Release Notes for Cisco Unified Communications Manager Express, 12.6 14-Apr-2019

• Cisco Unified Communications Manager Express Version 12.0

  • Release Notes for Cisco Unified Communications Manager Express, 12.0 12-Jul-2017

Reference

Command References

• Cisco Unified Communications Manager Express Command Reference 03-Apr-2019

Licensing Information

• Cisco Unified Communications Manager Express Version 12.6

  • Open Source Used in CUBE, Unified CME, and Unified SRST - Cisco IOS XE Gibraltar 16.11.1 27-Mar-2019 (PDF - 794 KB)
• GNU Lesser General License for the Cisco UC Express Services Interface Software Developer Kit 01-Dec-2009
• Cisco Unified Communications Manager Express Open Source License 07-Mar-2008

Technical References

• Cisco CallManager Express 3.4 SNMP MIB Support 02-Nov-2007

Design

Design Guides

• Virtual Route Forwarding Design Guide Secure Softphone Connectivity 11-Dec-2008
• Virtual Route Forwarding Design Guide 12-Nov-2008
• Cisco Unified CallManager Express Solution Reference Network Design Guide 02-Nov-2007

Install and Upgrade

Install and Upgrade Guides

• Installing Cisco Business Communications Solution Verified Designs 02-Nov-2007
• Cisco Business Communications Solutions Verified Designs Planning Worksheet PDF 02-Nov-2007 (PDF - 98 KB)

Configuration

Configuration Examples and TechNotes

• CUE - Enable E-mail Message Notifications for a Subscriber 06-Aug-2021
• Configuration Guide for Cisco Unified Communications Manager Express 28-Feb-2020
• Troubleshoot IP Phone Registration Issues with CUCME 23-Nov-2018
• Troubleshoot Hunt Groups on CUCME 21-Nov-2018
• Configure and Troubleshoot Directory Service on CME 14-Sep-2017
• Configure and Troubleshoot CUE MWI Mechanisms 23-May-2017
• CallManager for Cisco Unity Express Configuration Example 06-Jul-2016
• Cisco CallManager Express (CME) SIP Trunking Configuration Example 28-Jun-2016
• Cisco Jabber for Windows on CallManager Express Configuration Example 14-Jan-2015
• CME with LPCOR Configuration Example 11-Jul-2014
• Register Unified 9971 IP Phone to CUCM Express 29-May-2012
• 7970 IP Phone: Set the Time Zone 13-Feb-2009
• VT Advantage on Cisco CallManager Express Configuration Example 28-Jul-2008
• Cisco Unified Communications Manager Express: SIP Implementation Guide 09-Nov-2007
• Use Microsoft Outlook with Cisco Unified CallManager Express 02-Jul-2007
• CME - Add Custom Rings for 7960 and 7940 IP Phones 05-Feb-2007
• CallManager Express 3.2.1 with the Cisco 7970 Color IP Phone Configuration Example 30-Aug-2006
• Upgrade IP Phone Firmware with CCME 02-Feb-2006

Configuration Guides

• Cisco Unified Communications Manager Express System Administrator Guide 15-Aug-2022
• CDR Accounting for Cisco IOS Voice Gateways 17-Sep-2019
• Cisco Unified Communications Manager Express Configuration and Test for Cisco ATA 190 09-Jul-2015
• Integrating Cisco Unity Connect with Cisco Unified CME in SRST Fallback Mode 29-Jul-2008 (PDF - 867 KB)
• Cisco Unified CME B-ACD and Tcl Call-Handling Applications 02-Nov-2007
• Integrating Cisco Unity with Cisco CME-as-SRST 02-Mar-2007 (PDF - 141 KB)
• Integrating Cisco Unity Express with Cisco CallManager Express 3.0 and Later 14-Apr-2004
• Cisco IOS Telephony Services Version 2.01 18-Sep-2002

Feature Guides

• Phone Feature Support Guide for Unified CME, Unified SRST, Unified E-SRST, and Unified Secure SRST 14-Apr-2019
• Cisco Unified Communications Trusted Firewall Control - Version III 23-May-2010
• Cisco Unified Communication Trusted Firewall Control-Version II 16-Sep-2009
• Cisco Unified Communications Trusted Firewall Control 15-Oct-2008

Programming Guides

• TAPI Developer Guide for Cisco CME/SRST 02-Nov-2007
• Cisco Unified CallManager Express Telephony Service Provider 2.0 and Later Setup Guide 02-Nov-2007
• XML Provisioning Guide for Cisco CME/SRST 02-Nov-2007
• Cisco Unified CallManager Express Telephony Service Provider 2.0 and Later Developer Guide 03-Apr-2006

Maintain and Operate

End-User Guides

• Cisco Unified CME Graphical User Interface User Guide 03-Mar-2008 (PDF - 850 KB)
• User Documentation for Cisco Unified IP Phones 29-Nov-2007

Maintain and Operate TechNotes

• CallManager Express: Create a Customized Background Image for the 7970 IP Phone 16-May-2011

Troubleshooting

Support FAQ

• Unified Communications Manager Express 7.x and Later FAQ 28-Jun-2012
• Cisco Unified Communications Manager Express FAQ 04-Sep-2007

Troubleshooting Guides

• Troubleshooting Phone Registration in Cisco Unified CME 04-Apr-2010
• Troubleshooting Incorrect Time Stamp on IP Phones in Cisco Unified CME 04-Dec-2007
• NEC IPX 2400 R15 using T1-QSIG to Cisco Unified Communications Manager Express Release 4.1 17-Oct-2007 (PDF - 638 KB)
• Alcatel 4400 Release 6.0 using E1 QSIG to Cisco Unified Communications Manager Express Release 4.0(2) 26-Apr-2007 (PDF - 5 MB)
• Siemens Hicom 300 E CS Release 6.6 using T1 QSIG to Cisco Unified CallManager Express Release 4.0(2) 01-Feb-2007 (PDF - 161 KB)
• Avaya S8500 CM 3.0 using E1 ISO-QSIG to Cisco Unified CallManager Express 4.0(2) 30-Jan-2007 (PDF - 312 KB)
• Nortel CS1000M Release 4.0 using E1 ISO-QSIG to Cisco Unified CallManager Express 4.0(2) 30-Jan-2007 (PDF - 163 KB)
• Cisco Unified CallManager Express Release 4.0(3) - PBX Interoperability: 05-Dec-2006 (PDF - 397 KB)
• Nortel CS1000M Release 4.0 using T1 QSIG to Cisco Unified CallManager Express Release 4.0(3) 05-Dec-2006 (PDF - 157 KB)
• Cisco Unified CallManager Express Release 3.2 - PBX Interoperability: Avaya S8700 Communication Manager 2.2 Using H323 Trunk 25-Aug-2005 (PDF - 224 KB)

Troubleshooting TechNotes

• NAT in VoIP 16-Jul-2021
• CUCME Configuration Best Practices 22-May-2017
• High Level View of Certificates and Authorities in CUCM 08-Apr-2013
• Trust List Update Failed on Migrating IP Phones from CUCME to CUCM8.x 25-Apr-2012
• Daylight Savings Time Impact on CME and CUE in Australia 25-Jun-2011
• CUCM Express 7.x - "TFTP Not Authorized" Error Message 28-Oct-2009
• Unified Communications Manager Express 7.x GUI Errors 26-Oct-2009
• CME - "To Fake_Display" Appears for Called Party Name 24-Mar-2009
• Unified Communications Manager Express Toll Fraud Prevention 08-Aug-2008
• Failure to Set MWI on Phones Connected to the Remote CME 15-May-2007
• Configure CME for Call Forward to an External Number 05-Apr-2007
• Change the IP Address of a Cisco Unity Express Module 05-Apr-2007
• MWI Failure and High CPU Usage on Cisco Unity 23-Jan-2007