Coveo Named a Leader
In the 2024 Gartner® Magic Quadrant™ for Search and Product Discovery
We bring AI and GenAI to every point-of-experience
Coveo AI-Search & Generative Experience Platform powers the remarkable digital journeys that drive better business outcomes
Generated answer for you
It is now.
After 10 years of AI innovation, Coveo Generative Answering is ready for enterprise-scale customer and employee experiences. It’s secure, accurate and ready for your enterprise self-service, in-app and chatbot use cases.
Coveo solves the major problems enterprises face when adopting GenAI: Privacy, security, multiple content sources, up-to-date content, accuracy at scale, verifiability, consistency across search and chat channels, high cost and more…
After 10 years of AI innovation, Coveo Generative Answering is ready for enterprise-scale customer and employee experiences. It’s secure, accurate and ready for your enterprise self-service, in-app and chatbot use cases.
Coveo solves the major problems enterprises face when adopting GenAI: Privacy, security, multiple content sources, up-to-date content, accuracy at scale, verifiability, consistency across search and chat channels, high cost and more…
With 18+ years of platform deployments,
Coveo AI powers the digital experiences of the world’s most innovative brands
How to Increase Self-Service
Resolution by 20% in 6 Weeks
Resolution by 20% in 6 Weeks
Gain the AI-Experience Advantage
Curating individualized, trusted and connected experiences across billions of unique moments used to be a “budget buster”.
Now, Coveo AI makes it possible to drive both superior experiences and business outcomes — without trade-offs.
The way most AI platforms do Ecommerce personalization, you’ll lose money on every customer. Coveo’s sophisticated machine learning personalizes offers to delight your customers. And, balances that with what will drive your profitable growth. In just 90 days, your business outcomes can improve drastically.
Turning customer service from a cost center to a profit center is no longer a dream. Coveo makes it a reality by helping you provide world-class, personalized experiences. Imagine all your scattered knowledge – unsiloed – and offered to the right person at the right time. From self-service to agent workflows, get a powerful, profitable system that adapts to each visitor.
Most platforms can’t yield the results they promise you. But, Coveo is entirely engineered for true 1:1 personalization. From the very first click, all your site’s content adapts to each unique visitor: The menu. The blog. Every digital experience. It’s complete personalization that skyrockets your conversions.
Digital workplaces must be efficient. But, how can employees thrive when they’re struggling with terabytes of unstructured, siloed data? Finally unite your knowledge into a single source of truth. With Coveo, employees find what they need fast. And you grow profitably because your top talent is proficient – and wants to stay on your payroll.
Integrations
Your current tech stack, supercharged
Without needing to overhaul it. Or, training your team on yet another entirely new platform. Coveo layers onto your existing software seamlessly. This means all your data is finally communicating so you can start growing profitably.
Salesforce, SAP, Adobe, Zendesk, you name it. Coveo fits right in!
-
“Coveo’s machine learning helps customers help themselves – contributing to a self-help success rate over 90%.”
-
“We see the success in customer surveys where they rate the shopping experience as ‘Great’. And our customers tell us with their buying behavior. This past year, FleetPride.com sales grew more than 400%.”
-
“Recommendations driven by Coveo AI have increased our clicked content by 51%”
-
“In just one year, we saved 231,000 hours of productivity time for our employees.”
