Our belief statement
We believe that our diverse perspectives and experiences make us stronger and better able to help our customers, employees, and communities achieve brighter financial futures. And we believe that all—regardless of class, race, ethnicity, gender identity, sexual orientation, disability, veteran status, religion, or age—should feel valued, have a sense of belonging, be treated equitably, and enjoy the freedom to be themselves.
Our North Star Goals
We set these aspirational North Star Goals to help us make real, meaningful change.
Foster a diverse and equitable workforce that is reflective of the customers and communities we serve
Establish and monitor equity measures to identify and address potential biases, which will improve recruiting, retention, and internal mobility
Achieve and maintain equally strong employee inclusion across all identity groups by 2024
Enable more people to enter and advance within the financial system and improve the financial wellness of our employees
Increase hyperlocal economic impact through hiring (2,000 jobs) and combined CRA investments & philanthropic giving ($530+ million) across all locations by 2025
Achieve $125 million in business diversity spend by 2025, representing more than a 100% increase from 2020
2023 highlights
Increased overall representation of diverse groups across Discover
Achieved Inclusion North Star Goal of equally strong employee inclusion across all identity groups
Sixth consecutive year of successful pay equity
36% of employees belong to an Employee Resource Group (ERG)
52,813 employee volunteer hours
45% of our spend on construction for our Whitehall, OH Customer Care Center was with minority- and women-owned businesses
Set our first Financial Inclusion North Star Goal that builds on our foundation of financial literacy and inclusion in our products and services
$123,507,134 in spend with diverse-owned businesses, a 14% increase from our spend in 2022
Our accomplishments
Discover is proud to have earned some of the industry's most prestigious awards.
For more information about Diversity, equity, inclusion, and social impact at Discover, download the Social section from our latest Corporate Impact Report. You can also download the full Corporate Impact report from the previous year.
