Aquant reposted this
If you missed yesterday's inService Podcast with special guest Aquant's Sidney Lara, it's still available on demand! A Shift Left expert, he talked about how organizations can ensure they are making the most of their data without becoming overwhelmed. Don't miss it! #inservice #podcast #data #ai #service #fieldservice
According to Service Council research, service leaders have their sights set on service innovation to redefine value delivery through primarily predictive and proactive approaches that aim to meet customer demands, combat the consequences of talent and workforce shortages and increase operational efficiency. However, as service leaders plot their course to shift left, they’re hitting a common obstacle: translating the ever-growing data availability into correspondingly incremental value. How can service organizations progress from data overload to applicable insights that drive their shift left strategy? Join the inService™ Podcast Live on Thursday, September 19th, as Sidney Lara, Service Principal at Aquant, stops by the studio. An expert at shifting left, Sidney will talk about how Aquant customers are tackling data challenges to optimize efficiency-increasing insights that empower both field service technicians and end users. Sidney Lara is a Service Executive with over 20 years of service experience ranging from new product development, product support, and field service operations. Sidney is a visionary leader skilled in driving change and leveraging innovative technologies to drive operational improvements. #ai #artificialintelligence #generativeai #shiftleft #fieldservice #aquant