Voice technology is essential for the future of banking, enabling more flexible, accessible experiences. Learn how to leverage it effectively in your call center: https://hubs.ly/Q02JTRfS0 #VoiceAI #Chatbot #VoiceAssistant #AIVoiceAssistant #AI #CallCenter #ContactCenter
Posh
Software Development
Boston, Massachusetts 15,570 followers
Powering more natural conversations
About us
Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018 🚀 We are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. We transform how financial services companies connect with their customers and automate contact center workflow. Our AI platform spans messaging and voice channels. We're hiring talent across the board! Come join our highly talented, passionate team to completely change conversational and generative AI!
- Website
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http://www.posh.ai
External link for Posh
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Boston, Massachusetts
- Type
- Privately Held
- Founded
- 2018
- Specialties
- artificial intelligence, machine learning, natural language processing, emerging technologies, chatbots, financial services, conversational ai, interactive voice response, ivr , nlp, ai, fintech, creditunions, MIT, generative ai, banking, voice assistant, digital assistant, genai, and financial institutions
Locations
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Primary
695 Atlantic Ave
Floor 9
Boston, Massachusetts 02111, US
Employees at Posh
Updates
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Meet the next generation Knowledge Assistant. Give instant, accurate information to anyone in your org—securely. Check out exactly how it works ⤵ or visit our website to learn even more https://lnkd.in/e25acsQN
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Kathy Sianis, Posh's VP of Strategy and Advisory, is highlighted in a new article "From Banking Exec to AI Strategist: How Kathy Sianis Is Reshaping Financial Services." The article details Kathy's journey from her roles in banks and credit unions to her current position, where she collaborates closely with Posh’s clients. Leveraging her extensive industry experience, Kathy provides expert advice on best practices for integrating AI into their operations. Her profound understanding of credit unions and banks, coupled with her system-thinking approach, offers her unparalleled insights into client perspectives. Check it out- https://hubs.ly/Q02JzXdj0 #AI #AIStrategist #AICustomers #AIClients #AIAdvisory #AIinBanking #AIforCreditUnions #MSN
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Building a custom AI solution sounds tempting but is fraught with challenges. Complexity, rapid tech evolution, and high costs can turn a promising idea into a costly venture. Gartner notes the top barriers to AI adoption are demonstrating value (49%) and talent shortage (42%). The smarter move? Buy a pre-built solution. It’s secure, scalable, and aligns with industry needs. Partner with experts who prioritize Responsible AI, innovation, configurability, ease of use, security, ROI, and predictable costs. Financial institutions, especially credit unions and community banks, need partners like Posh to stay competitive and innovative without the heavy lift of building from scratch. Choose wisely and transform effectively! https://hubs.ly/Q02Jnq0s0 #AI #Fintech #DigitalTransformation #BuildvsBuy #GenerativeAI
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🚀 Transform your AI assistant interactions with our newest Generative AI feature, Tailored Responses! This feature delivers personalized, natural-sounding answers, making your customers feel like they're talking to a real person by providing specific, context-aware answers. Check out the video to see how it really works. https://lnkd.in/gdhS7c3F #AI #CustomerExperience #Chatbots #GenerativeAI
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Discover how Harvard Federal Credit Union prepared for AI and enhanced member experience with Posh's Digital Assistant! By leveraging AI, HFCU improved operational efficiency, reduced call volumes, and offered exceptional 24/7 support. Explore Harvard's story: https://hubs.ly/Q02HKf_Y0 #CustomerExperience #AI #FinTech #ClientStory #CaseStudy #CustomerSuccess
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Discover how AI and knowledge management systems work together to streamline operational efficiency at your financial institution. https://hubs.ly/Q02G_3LL0 #AI #KnowledgeManagement #AgentAssist #AIKnowledgeManagement #KnowledgeAssistant #GenerativeAI
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Posh’s all-in-one portal enables full control and flexibility for managing your Voice, Digital, and Knowledge Assistant AI. Here's only some of what you can easily do in our Portal: ✏️ Create custom intents specific to your organization, ensuring thorough coverage for the various reasons your customers reach out. 📈 Gain insight through transparent analytics of chat and call figures, contact volume trends, and data on chat traffic, containment rates, destination volume, and intent topics. 👥 Enhance user interaction quality with our Tailored Responses that sound even more natural and precisely address each customer's question, thanks to our advanced generative AI technology. 🖥️ Streamline data processes by integrating with your standard reporting tools with our Data Export API. Learn more about all the ways you can manage your own AI https://hubs.ly/Q02FsQ1B0 #AIManagement #AIImplementation #AI #ConversationalAI #GenerativeAI #AIPlatform #PoshPortal
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Introducing the new and improved Knowledge Assistant. Trusted by leading financial institutions, Posh AI’s cutting-edge tool combines purpose-built generative AI features with rigorous security practices to service any employee from frontline workers to loan officers and HR teams. Read our press release featured in Business Insider to learn how to transform your customer interactions, boost operational efficiencies, and improve ROI: https://hubs.ly/Q02GN6fh0 #AI #GenerativeAI #KnowledgeManagement #KnowledgeAssistant #AgentAssist #BusinessInsider
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Frustrated with lengthy AI vendor contracts? A 5-year commitment is too long in the fast-evolving AI world. At Posh, we offer 1 year contracts, confident in our services without long-term lock-ins. 100% of our voice clients renew with us, thanks to our continuous improvement and innovation. As an AI-CUSO, we’re backed by notable partners and investors like Rodney Hood, CUNA, Canapi, Trustage, and Curql. Choose a company that understands Financial Institutions and has strong support. https://hubs.ly/Q02GjrR60 #CUSO #AI #CUNA #ArtificialIntelligence #AIVendor #AIPartner