📈 The Rising Tide of Retail Returns: Strategies for Success in 2024 Managing product returns has become a critical issue for eCommerce retailers. While return rates have decreased to pre-pandemic levels, the severity of the problem has escalated dramatically. In 2023, 49% of retailers saw returns as a severe issue, up from just 2% in 2022. 🔍 Key Concerns for Retailers: Cost of Returns Shipping and Handling: Repackaging and restocking are significant challenges, impacting profit margins. Minimizing Fraudulent Returns: Return fraud costs retailers billions, with common scams like wardrobing and receipt fraud on the rise. The future of returns management lies in balancing cost control with customer satisfaction. Learn more: https://lnkd.in/g3TnmcYC #RetailReturns #eCommerce #ReverseLogistics #CustomerSatisfaction #Radia
Radial Inc.
Transportation, Logistics, Supply Chain and Storage
Leader in eCommerce Technology and Operations
About us
Radial is a leading B2C eCommerce fulfillment solution provider powering some of the world’s best customer experiences. Global brands have trusted us for 30+ years to help them deliver a distinctive consumer experience through tailored, personalized, and scalable solutions. We partner with clients across Europe and North America with technologies such as advanced order management and omnichannel, payment and fraud management, and customer care services. Learn about our solutions at radial.com.
- Website
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http://www.radial.com
External link for Radial Inc.
- Industry
- Transportation, Logistics, Supply Chain and Storage
- Company size
- 5,001-10,000 employees
- Type
- Privately Held
- Founded
- 2016
- Specialties
- ecommerce technology, machine learning, fraud expertise, fraud prevention, fraud protection, guaranteed payments, warehouse fulfillment, customer service, rsk enablement, supply chain management, supply chain optimization, transportation management, order management, store fulfillment, BOPIS, retail software, customer care, contact center, live chat, and customer experience management
Locations
Employees at Radial Inc.
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Mary Wise
Product Documentation Lead at Radial
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Spencer Moore
E-Commerce Logistics Executive focused on revenue growth, increased client retention & efficiencies to increase profitability
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Ron Heiler
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Michael Fellers
Vice President of Sales | Sales and Account Development Leader | Team Builder | eCommerce | Logistics
Updates
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We’re thrilled to share insights from Shauna Bowen, MBA, MS, our Senior Vice President of Click to Delivery, in the latest interview with Sourcing Journal. Discover how Radial is revolutionizing e-commerce fulfillment by helping brands streamline their operations and meet growing consumer expectations, from online shopping to doorstep delivery. 🛍️ Learn how we partner with leading brands across multiple verticals, focusing on apparel and beauty, and how we use advanced technology to optimize logistics and enhance customer satisfaction. Read the full interview: https://lnkd.in/ggw9NFip #Ecommerce #SupplyChain #Logistics #Fulfillment #Innovation #Radial #ShaunaBowen
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📘 Experience the Radial Difference 📘 Discover how Radial can transform your eCommerce operations with scalable, efficient 3PL solutions. Our new eBook explores why retailers choose Radial for seamless order fulfillment and enhanced customer experiences. From advanced technology, fast fulfillment, to personalized services, find out how we can support your business growth. Let’s innovate together! 🌟 🔗 Download the eBook Now: https://lnkd.in/gG3c_3eU
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🌟 Tackling Cart Abandonment: Better Shipping Options Drive Sales 🌟 Cart abandonment is a persistent challenge for online retailers. Recent insights from EMARKETER highlight why customers abandon their carts, providing valuable strategies for businesses to optimize their online shopping experience. 🚚 High Shipping Costs: 36% of shoppers abandon orders due to excessive shipping fees. ⏳ Delivery Timing Concerns: 29% leave items in their cart because they wouldn't arrive in time. 🐌 Slow Delivery: 20% abandon orders citing slow delivery times. These statistics tell a clear story: shipping and delivery play a crucial role in converting browsers to buyers. Learn more: https://lnkd.in/gXaW4tmj #Ecommerce #CartAbandonment #ShippingSolutions #RetailStrategy #Radial
Tackling Cart Abandonment: Better Shipping Options Drive Sales
https://www.radial.com
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In the push for profitability, choosing the right 3PL partner is crucial. Going for the lowest cost can compromise quality and risk your brand's reputation. Instead, think of a 3PL as a long-term investment. With over 30 years of experience, Radial delivers reliable logistics solutions that support your growth and maintain your brand’s integrity. Learn more: https://lnkd.in/gEhSk_kD #Logistics #3PL #eCommerce #SupplyChain #BrandIntegrity #Radial
Choosing the Right 3PL: Why Quality Shouldn't Be Sacrificed for Cost
https://www.radial.com
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🌟 Faces of Radial: Meet Shalini J. 🌟 This week, we're excited to introduce Shalini, our Software Analyst at Radial's Chennai, India facility. Shalini has been with us for almost two years, bringing enthusiasm and a passion for learning to her role every day. One of her best days at Radial? "One of my best days at Radial is when we celebrate festival events. The joyous atmosphere, shared traditions, and camaraderie among colleagues make these occasions memorable. 🤝 Inspiring Radial Value: "Curiosity inspires me the most because it drives exploration, learning, and innovation, fostering endless possibilities and growth."
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📈 What Matters to Retailers in 2024? 📈 With peak season approaching, retailers are acting on lessons learned from peak 2023, leveraging technology, and innovative fulfillment solutions to boost revenue and enhance customer experience. 📊 Our latest research, in collaboration with Retail Dive, covers how retailers are using AI, addressing logistical challenges, and other key focus areas to future-proof operations. 🛠️ - AI and predictive analytics 🤖 - Inventory strategies 📦 - Sustainability initiatives 🌱 - Overcoming logistical challenges 🚚 🔍 Dive deeper into our research and see how your 2024 fulfillment goals compare. https://lnkd.in/g_4CEZ9v #RetailInnovation #AI #Logistics #Sustainability #RetailTrends #FutureOfRetail #Radial
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🌟 Missed our live webinar on Peak Preparedness for 2024? Catch the on-demand version now! Marcus Chung, COO of Coyuchi and Matt Barr, VP of Marketing for Radial, shared their invaluable insights on eCommerce optimization, sustainability, AI, and more. Watch it here for actionable strategies: https://lnkd.in/gGE_yG2s #OnDemandWebinar #PeakPreparedness #eCommerceOptimization #RetailInsights
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🚀 Facing Dropshipping Challenges? Radial Has the Solution! 🚀 Emerging and mid-market retailers often struggle with logistics, delayed deliveries, inventory management, and supplier communication. But it doesn't have to be this way. With Radial's dropship technology, you can automate workflows, simplify supplier integrations, and gain complete visibility into supplier performance. Our network of over 12,500 suppliers and industry expertise ensure fast time-to-market and seamless operations. Ready to optimize your dropshipping? Discover how Radial can transform your business today: https://lnkd.in/ecjQjEBn #Dropshipping #Ecommerce #SupplyChain #RetailTech #Radial
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🚀 Streamline payments & eliminate false payment declines — all while improving tax compliance and preventing chargeback fraud with Radial Payment Solutions! 🚀 Explore how our expertly managed services revolutionize transactions, ensuring seamless experiences for you and your customers. Watch our latest video to unlock the future of secure payments! #PaymentSolutions #FraudPrevention #Innovation