Ring

From Project Coordinator to Program Manager, Matt has had an incredible journey at Ring. In 2022, he was encouraged to introduce his idea for a new team. His pitch led to the creation of a Trial Support team in Ring’s Insights and Research organization. These teams work to understand our customers and incorporate their feedback into our products. “The vision of Ring really resonated with me and I saw the massive potential it had to bring people closer and create connections in the community,” shares Matt. “The idea of being able to work closely with customers and advocate for their needs in the products really excited me.” As Program Manager for the Trial Support team, Matt plays a crucial role in the product development process. “My team and I are the last line of defense before a product or feature gets to customers. We make sure all the kinks and pain points are ironed out so customers have a delightful experience with our products.” Matt has learned that many of the challenges and innovations at Ring are unprecedented. “Many of the problems we were trying to solve are huge and have never done before. With that comes the ‘fail fast’ mentality - experiment, try something, test it, validate it. If it works, keep going; if it fails, try a different approach.” He adds, “When you're solving challenging problems, not everything will work and that's okay. You use data and anecdotes to help you continue to adapt and keep moving forward.” Learn more about open roles here: https://lnkd.in/gsmRwXQ5 #Ring #CustomerObsession

Hi, Denver! The Ring team is back at CEDIA Expo 2024. Stop by booth #4101 to learn more and be inspired by the different integrations with Ring and how it can apply to your business. We’ll see you soon! 👋

Are you a strategic thinker with a talent for managing vendor relationships and optimizing operations? Join us as our Senior Manager for Business Operations. In this role, you’ll partner with leadership across Customer Service (CS) and the entire Ring organization globally. This role is crucial to overseeing and optimizing third-party vendors handling 10+ million transactions annually, creating systems to align and prioritize CS resources with annual goals, and leading strategic planning for our growing organization. Key responsibilities: * Monitor Vendor Operations: Design systems to track purchase orders and invoices for CS technology providers. * Develop Operating Plans: Create and maintain comprehensive operating plan documents. * Support Leadership: Assist leadership team with strategy, goals, and performance management; and establish a governance model to coordinate programs across the organization. * Service Reviews: Lead monthly reviews with CS leaders to ensure alignment with strategic goals. What we’re looking for: * 10+ years working in CS and with CS technology providers responsible for the vendor management function. * 10+ years of program or project management experience. * 10+ years analyzing and communicating results to senior leadership. At Ring, you’ll lead initiatives that will impact the lives of millions across the globe. Learn more and apply today: https://lnkd.in/gM5Z7vAs #Ring #BusinessOps #Hiring #CareerOpportunities

Meet Tristan, a Senior Software Development Engineer drawn to Ring for the opportunity to directly influence product development. “My team oversees critical cloud services, including over-the-air firmware updates, ensuring our devices run the latest firmware. I've spearheaded multiple initiatives to improve availability, security, and efficiency, resulting in more reliable services for our customers. At Ring, we embrace shared ownership, where everyone is deeply invested in the product's success,” says Tristan. Are you a Senior Embedded Software Engineer ready to thrive in a dynamic, challenging environment? Join the Ring Madrid team and make a real impact: https://lnkd.in/gMTAJ-Yy #Ring #JoinOurTeam #SoftwareEngineering #Hiring #Innovation 

Do you have a passion for developing innovative features that keep people close to what's important? Join our dynamic Ring team as a Senior Embedded Software Development Engineer (SDE) to help us develop cutting-edge products. Key responsibilities: 🔹 Deliver high-quality C/C++ code for Ring Devices at Amazon. 🔹 Specify, design, and implement functionality and behaviors of embedded subsystems. What we’re looking for: 🔹 Experience with embedded development in C/C++. 🔹 Experience in development in the last 3 years. 🔹 Experience contributing to the architecture and design (design patterns, reliability, and scaling) of new and current systems. 🔹 Experience as a mentor or tech lead on an engineering team. Location: Cambridge, Great Britain Join us: https://lnkd.in/gxTmJuCJ #Hiring #Ring #SoftwareDevelopment #SDE

Happy International Dog Day! 🐶❤️ Meet Mika, a Chihuahua, adopted by Anna Janiszewska. Mika loves people, biking with her mom, cuddling, traveling the world, and receiving compliments. Anna loves to check in on Mika with her Stick Up Cam, although she is usually just being lazy while home alone. Anna says, if Mika were employed, she’d be a queen. Noting that, “she could rule with her charm and absolute authority, not accepting ‘no’ and always getting what she wants.” What’s your favorite thing about being a pet owner? ⬇️

Are you passionate about diving deep into consumer behaviors to uncover key insights that shape business decisions? Ring is looking for an experienced Market Research Lead to join our fast-paced, high-growth team. This role is crucial in delivering deep customer insights to our senior leadership team and informing Ring’s strategic roadmap. You’ll champion a customer-obsessed mindset, collaborating cross-functionally to design and execute research projects that reveal key trends and opportunities. Key responsibilities: 🔍 Identify and Interpret Macro Trends: Spot trends and define consumer areas of opportunity for product teams. 📝 Design Research Instruments: Create surveys, discussion guides, and sampling techniques to gather high-quality data. 📊 Analyze and Synthesize Data: Transform primary research results into clear, actionable recommendations. Ready to make an impact? Apply today and help us continue to innovate and delight our customers: https://lnkd.in/gaShWiCe Locations: Bellevue, WA, Seattle, WA, Irvine, CA, Hawthorne, CA. #Ring #MarketResearch #CustomerInsights #CareerOpportunities

Introducing Battery Doorbell. 👋 See, hear, and speak to who’s there from anywhere with Battery Doorbell. Get 66% more vertical coverage with the latest version of Ring’s best-selling Video Doorbell (2nd Gen), now featuring Head-to-Toe Video. Stay informed with Smart Alerts for people and packages (subscription required, sold separately). Simply charge it up, snap it on, and stay connected right from your phone. Learn more here: https://lnkd.in/gEZ5Bg2t

Meet Tangerine, a British shorthair mix. 🐱 Adopted by April Posada.❤️ April says if Tangerine was on the job market, he'd likely be a detective or professional athlete - he can jump impressively high and loves solving cat puzzles. April's favorite Ring product is her Video Doorbell, as she loves capturing memories of taking Tangerine outside for a few minutes each day. #RingPets

Congratulations to Madison and her 4-year-old German Shepherd, Allie Beth, as the winner of our Pet Portraits contest! 🎉 When Madison and Allie Beth came home from the beach (which is Allie Beth’‘s favorite place), Madison needed to rinse her down before letting her inside the house. Allie Beth may not love the hose down, but drying off, now that’s a different story. Between her excitement of coming back from the beach and being towel dried, she could not contain her zoomies. This spring, we donated half a million dollars to the ASPCA and local animal shelters across the U.S. as part of our Pet Portraits campaign. Customers shared videos and photos of their pets on social media, and along with the help of our partners Drew Barrymore and the ASPCA, we selected Allie to be featured in a future Ring commercial!