Introducing Einstein Sales & Service Agents on Salesforce’s Agentforce Platform. Natively integrated with Sales and Service Clouds, you can now scale your sales teams and elevate your customer support with seamless collaboration between humans and AI. For Sales: Automate lead nurturing & personalize engagements. For Service: Deliver high-quality personal service with up to 70% case deflection. Build and customize for any channel with real-time data, integrated APIs, and low-code tools—all in one place. Find out how humans with AI drive customer success at #DF24: https://sforce.co/3LP3faU
Salesforce
Software Development
San Francisco, California 5,322,445 followers
👋 We're Salesforce, the customer company. CRM + Data + AI + Trust.
About us
👋 We're Salesforce, the customer company. CRM + Data + AI + Trust. Privacy Statement: http://www.salesforce.com/company/privacy/
- Website
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http://www.salesforce.com
External link for Salesforce
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- San Francisco, California
- Type
- Public Company
- Specialties
- Enterprise Cloud Computing and Customer Relationship Management
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Employees at Salesforce
Updates
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Get so much more from your commerce data with Einstein Copilot for Merchants and Data Cloud. Salesforce Commerce Cloud Copilot helps: 🌐 Create unified customer profiles 💡 See real-time insights 🦾 Autogenerate actions Humans with AI are driving the future of commerce: https://sforce.co/3Yue21B
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Build your AI enterprise with expert insights from the brightest minds in business at #DF24: Together AI Founder & CEO Vipul Ved Prakash, Zeck Founder & CSO Edward Norton, Hugging Face AI & Climate Lead Dr. Sasha Luccioni, Trane Technologies Chair & CEO Dave Regnery, and many more. Register now: https://sforce.co/3WDbBrk
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Customer success goes beyond solving issues—it's about knowing what our customers need before they do. Check out what three of our customer success ASEAN leaders have to say about this crucial strategic role at Salesforce, and why they love it so much: https://sforce.co/4dpNBi1
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Introducing Einstein Sales Agents on our 🆕 Agentforce Platform! Scale your sales force easily with autonomous sales agents and directly turn qualified deals over to humans in Salesforce Sales Cloud. Humans with AI drive customer success, together. See it in action at #DF24: https://sforce.co/4dq4zgi Here's your first look at Einstein Sales Agents and how humans with AI drive customer success, together: ➡️ 24/7 automated pipeline nurturing ➡️ Personalized engagement with inbound leads using trusted CRM data ➡️ Seamless transitions and human handoffs across all channels ➡️ No need for complex conversational scripts ➡️ Operates across sales, service, marketing, and commerce ➡️ Reaches leads on their preferred channel, in their preferred language ➡️ Configurable with sales strategies and knowledge, just like training a seller ➡️ Transparent governance dashboards for full oversight ➡️ Extensible low-code tools ➡️ MuleSoft for cross-system actions ➡️ Real-time, harmonized data with Data Cloud Dropping at Dreamforce, where everyone's an Einstein!
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The next Edison could be an AI. 💡 From AI-assisted inventions to patenting AI models, the IP landscape is evolving faster than you can say ™️. USPTO head Kathi Vidal shares how AI is unleashing global waves of innovation on the #AskMoreOfAI Podcast. RSVP to stream it on LinkedIn Live on Thursday, August 1.
How AI is Redefining Intellectual Property | Ask More of AI Podcast
www.linkedin.com
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Our Compute Layer team at Data Cloud recently faced a major challenge: integrating seamlessly with Hyperforce while maintaining stringent data security, all within six months. Discover how they used tools like Kubernetes, auto-scaling, and more to complete the migration and cut compute costs by 54%: https://sforce.co/3zYnBMb
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Back in March, we brought together leading women and allies from across Europe to join two empowering hours of conversation, learning and connection in Dublin. Be inspired by these powerhouses who talk so passionately about leadership, the AI revolution, and much more. 🤩 Head over to Salesforce+, where you can catch-up on demand. Get inspired by this line-up of incredibly brilliant women: Carolan Lennon, Fiona Williams, Dr Abeba Birhane, Suzana Dellisanti, Susan Brady, Aurélie BESSON, Brigid Charmant, and keynote speaker (award-winning comedian, writer and actor), Aisling Bea. 💙 https://sforce.co/4fDt7nY
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As AI rises, so do questions around trust. 68% of people believe advances in AI make a company’s trustworthiness more important. Get the highlights from our newest Trends in AI for CRM report: https://sforce.co/3LIwL29 Get the full report: https://sforce.co/3WJhq7L
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